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Phlebotomist / Healthcare Assistant

Pontesbury & Worthen Medical Practice

Shrewsbury, SY5 0RF · Shrewsbury, SY5 0RF · Shrewsbury, SY5 9HT

Salary

Negotiable

Contract

Permanent

Hours

Not specified

Closing date

6 September 2026

6 days left

Job description

We are looking for an enthusiastic, friendly, professional and experienced Phlebotomist / Healthcare Assistant (HCA)to join our team at Pontesbury and...

Working under

the direct supervision of the Nursing Team and strictly in accordance with

specific practice guidelines and protocols, the Phlebotomist / Healthcare Assistant (HCA) will

assist the practice clinical team in the provision and delivery of prescribed

programmes of patient care.

Duties and Responsibilities

  • Patient health checks
  • ECG recording
  • Phlebotomy
  • Chaperoning duties
  • Dressings (excluding 4 layer

bandaging)

  • Removal of sutures
  • Surgical equipment and vaccine

re-stocking and stock rotation

  • Preparing and maintaining

environments and equipment before, during and after patient care

interventions including assisting GPs during the performance of minor

operations

  • Assisting in the assessment and

surveillance of patients health and well-being, including hypertension

monitoring

  • Undertaking specific clinical

activities for named patients that have been delegated and taught

specifically in relation to that individual

  • Helping to raise awareness of

health and well-being and how it can be promoted

  • Assisting with the collection and

collation of data on needs related to health and well-being

Working under

the direct supervision of the Nursing Team and strictly in accordance with

specific practice guidelines and protocols, the Phlebotomist / Healthcare Assistant (HCA) will

assist the practice clinical team in the provision and delivery of prescribed

programmes of patient care.

Phlebotomist Duties and Responsibilities

  • Obtaining patient consent for the collection of

a blood sample

  • Performing venepuncture in accordance with

practice protocols

  • Maintaining accurate patient records on the clinical IT system and ensuring specimens are ready for onward transportation.
  • The correct labelling, packaging and storing of samples
  • Ensuring samples are sent to the laboratory in a timely manner
  • Working collaboratively with the nursing team, seeking guidance when necessary for patient related maters
  • Being an integral part of the general practice team

HCA Duties and Responsibilities

  • Patient health checks
  • ECG recording
  • Venepuncture
  • Chaperoning duties
  • Dressings (excluding 4 layer

bandaging)

  • Removal of sutures
  • Surgical equipment and vaccine

re-stocking and stock rotation

  • Preparing and maintaining

environments and equipment before, during and after patient care

interventions including assisting GPs during the performance of minor

operations

  • Assisting in the assessment and

surveillance of patients health and well-being, including hypertension

monitoring

  • Undertaking specific clinical

activities for named patients that have been delegated and taught

specifically in relation to that individual

  • Helping to raise awareness of

health and well-being and how it can be promoted

  • Assisting with the collection and

collation of data on needs related to health and well-being

Confidentiality

In the course

of seeking treatment, patients entrust us with, or allow us to gather,

sensitive information in relation to their health and other matters. They do so in confidence and have the right

to expect that staff will respect their privacy and act appropriately.

In the

performance of the duties outlined in this Job Description, the post-holder may

have access to confidential information relating to patients and their carers,

practice staff and other healthcare workers.

They may also have access to information relating to the practice as a

business organisation. All such information from any source is to be

regarded as strictly confidential

Information

relating to patients, carers, colleagues, other healthcare workers or the

business of the practice may only be divulged to authorised persons in

accordance with the practice policies and procedures relating to

confidentiality and the protection of personal and sensitive data.

Health & Safety

The

post-holder will assist in promoting and maintaining their own and others

health, safety and security as defined in the practice Health & Safety

Policy, to include

  • Using personal security systems

within the workplace according to practice guidelines

  • Identifying the risks involved in

work activities and undertaking such activities in a way that manages

those risks

  • Making effective use of training

to update knowledge and skills

  • Using appropriate infection

control procedures, maintaining work areas in a tidy and safe way and free

from hazards

  • Reporting potential risks

identified.

Equality and Diversity

The

post-holder will support the equality, diversity and rights of patients, carers

And colleagues, to include

  • Acting in a way that recognizes

the importance of peoples rights, interpreting them in a way that is

consistent with practice procedures and policies, and current legislation

  • Respecting the privacy, dignity

needs and beliefs of patients, carers and colleagues

  • Behaving in a manner which is

welcoming to and of the individual, is non-judgmental and respects their

circumstances, feelings priorities and rights.

Personal/Professional Development

The

post-holder will participate in any training programme implemented by the

practice as part of this employment, such training to include:

Participation

in an annual individual performance review, including taking responsibility for

maintaining a record of own personal and/or professional development

Taking

responsibility for own development, learning and performance and demonstrating

skills and activities to others who are undertaking similar work.

Quality

The

post-holder will strive to maintain quality within the practice, and will:

  • Alert other team members to

issues of quality and risk

  • Assess own performance and take

accountability for own actions, either directly or under supervision

  • Contribute to the effectiveness

of the team by reflecting on own and team activities and making

suggestions on ways to improve and enhance the teams performance

  • Work effectively with individuals

in other agencies to meet patients needs

  • Effectively manage own time

workload and resources.

Communication

The

post-holder should recognize the importance of effective communication within

The team and will strive to

  • Communicate effectively with

other team members

  • Communicate effectively with

patients and carers

  • Recognize peoples needs for

alternative methods of communication and respond accordingly.

Contribution to the Implementation of

Services

The

Post-holder will

  • Apply practice policies

standards and guidance

  • Discuss with other members of the

team how the policies, standards and guidelines will affect own work

  • Participate in audit where

appropriate.

Pontesbury & Worthen Medical Practice is a developing and growing practice with two sites, situated in the rural villages of Pontesbury and Worthen, just south of Shrewsbury providing medical care for approximately 10500 patients. We are a forward thinking team, keen to adopt and progress innovative ideas and solutions whilst providing excellent clinical care. We are a Dispensing practice. We are a training practice.

We are part of Shropshire Rural Alliance Primary Care Network

Computer System

We use EMIS Web along with Docman, and Clarity Team Net

Experience

Essential

  • Experience of working in General Practice
  • Experience of communicating effectively with patients/colleagues

Desirable

  • Experience of working within a busy environment

Qualifications

Essential

  • Good general education
  • NVQ 2/3 or equivalent experience
  • Qualified in performing venepuncture

Knowledge and Skills

Essential

  • Ability to work within a team as well as autonomously
  • Evidence of ability to be able undertake administrative duties
  • Good IT skills
  • Willingness to develop and undergo further training as required
  • Hold a valid driving licence
  • Pleasant & presentable
  • A caring nature
  • A good communicator
  • Sense of humour

Desirable

  • Experience in the use of practice computer/clinical systems
  • Able to work flexible hours

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

18 August 2026

Last checked

20 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

PWM
Pontesbury & Worthen Medical Practice

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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