Pharmacy Technician

• To undertake patient facing and patient supporting roles to ensure effective medicines use.
• To support the medication reviews process
• To conduct medicine optimisation tasks including effective and efficient medicine administration
• Be a key player in the multi-disciplinary PCN team.
• Attending weekly Care Home Ward Rounds with the GPs, face to face and virtually.

• General Pharmaceutical Council professional registration
• Good clinical knowledge (including terminology) and an understanding of pharmacy law, ethics, and current legislation.
• Evidence of continued professional development

• KEY RESPONSIBILITIES
• You will be part of a wider team of Pharmacy staff, supporting the care homes, while being supported by our Clinical Lead who is on the PICS leadership team.
• Undertake patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations
• Carry out medicines optimisations tasks including effective medicine administration, supporting medication reviews and medicine reconciliation. Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
• Support the Clinical Pharmacists in Structured Medication Review, ie. Organise necessary monitoring tests prior to SMR
• Provide expertise to address both the public health and social care needs of patients, including lifestyle advice, service information, and talking local health inequalities
• Manage shared care protocols and liaise with Clinical Pharmacists for more complex patients
• Support initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing locally
• Promote Electronic Repeat Dispensing to patients
• Promote online ordering through the NHS App
• Support practice reception teams in streamlining prescription requests, so as to allow GPs and Clinical Pharmacists to review the more clinically complex requests
• Attending weekly Care Home Ward Rounds with the GPs, face to face and virtually.
• Support the implementation of national prescribing policies and guidance within GP Practices
• Support the PCN to deliver on QIPP agenda, QOF, IIF, and other contracts
• Support the PCN in reviewing and developing practice policies for CQC requirements
• Carry out housekeeping while in patient records e.g. dose optimisation, syncing medicines etc
• Conduct prescribing audits (as requested by Senior Clinical Pharmacist)
• To work at one or more of the 4 practices, and allocated care homes within the PCN

• Promote our culture of equality and diversity
• Ensure our principles of openness, transparency and candor are upheld
• Continue annual training and CPD to maintain good practices, especially within Safeguarding and IPC.

• Identify learning needs, plan, implement and evaluate programmes of education to meet identified need.
• Establish own support mechanisms to enable structured reflection, including clinical supervision, development of supportive networks mentoring and coaching.
• Participate in and undertake clinical supervision of colleagues on an individual or group
• Participate in the Divisional appraisal System and demonstrate the achievement of agreed personal objectives.

• The post holder should be physically fit for the role with the necessary keyboard and IT skills.
• The post holder would be expected to coordinate delivery of care in line with the pathway for heart failure patients, performing comprehensive assessment of patient nursing needs, plan, implement and evaluate care delivery according to changing health care needs.
• Required to communicate across the health community and with patients / carers where the nature of the information given may be sensitive and could be disputed.
• The post holder should be empathetic and skilled in listening, persuasion and negotiation, and recognizes Care, Compassion, Courage, Competency, Communication, and Commitment in their role.

• Frequent long periods of time spent writing up patient related information within agreed time limits. There is a need for speed and accuracy. This is a continuous requirement throughout each day.
• Prolonged periods of time spent in a sitting position at a computer screen when answering the telephone and writing clinical information in patients notes at the same time.
• Infrequent sitting or standing in a restricted position eg: crouching or kneeling to deliver care. Infrequent moderate / occasional intense effort for several short periods.
• Treatment sessions may require the post holder to undertake moving and handling tasks with the patient which may or may not involve using specialist equipment. Occasional requirement to transport bulky equipment to patients homes.

• Prolonged periods of concentration are required frequently throughout each shift when prioritising referrals and allocating work to other team members. This can often involve changing from one task to another and back to original task with several interruptions in between.
• Prioritising work is essential, as often many tasks are required to be undertaken simultaneously. The post holder is required to work under pressure and meet deadlines.
• Concentration on reading and writing reports is necessary. Deadlines are applicable for multi-professional meetings.
• Concentration for periods of time when working and discussing health issues with patients, families and carers.

• Some patients will have complex needs. Some will have problems that can cause stress for the post holder.
• The post holder can also be faced with distressing circumstances and emotionally demanding situations, which will come about occasionally when dealing clients and their families. There can be frustration when patients do not accept or action health plans.

• To function effectively across a variety of environments e.g.: GP Practice, patients homes and care homes.
• The post holder can be a lone worker.
• Occasionally the post holder may be exposed to aggressive verbal/physical aggression from patients, relatives and other health and social care professionals over the telephone or face to face

• NHS Pension 2015 Scheme (subject to eligibility)
• Alternative government-based scheme (subject to eligibility)
• Competitive leave entitlement that includes maternity, paternity and adoption leave, study leave allowance, and sickness provisions
• Access to education and training opportunities, depending on your role (CPPE Pharmacy, NHS England Roadmap for First Contact Practitioners, apprenticeship schemes, support professional development)
• Working in a multi-disciplinary team with support from a wide variety of professionals
• A flexible approach to a work-life balance
• Cycle to work scheme (subject to eligibility)
• Access to Blue Light Card scheme
• All staff events and conferences
• Staff engagement (Wellbeing Group, EDI Network, Staff Focus group)
• Free parking across many sites
• Personalised induction into the company and job role

Essential

• Please provide detailed information of how you feel that your knowledge and skills are suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.

Essential

• Please provide detailed information of how you feel that your experience is suitable for this role; please provide examples to support your application referring to the job description and person specification for guidance.