Pharmacy Assistant - Outpatients

To accurately dispense clinically checked prescriptions referring any areas of doubt to the Responsible Pharmacist

To provide quality customer service to all outpatient pharmacy customers including multidisciplinary healthcare professionals

To contribute to the development and maintenance of a high quality and timely outpatient service for patients

To contribute to the safe and accurate issue of completed dispensed prescriptions to patients

See briefing pack for further details

Dispensary Duties

To carry out the validation, labelling, dispensing and issue of prescriptions in the outpatient pharmacy

To calculate varying degrees of complex doses and quantities to supply on prescriptions

To undertake an in-process accuracy check of assembled prescribed items prior to the final accuracy check

To work on the pharmacy outpatient reception, taking in and handing out prescriptions, taking payment and dealing with customer queries

Use the Electronic Patient Record system to locate and print outpatient prescriptions

To securely and accurately input data, patient and prescription details onto the computer system and assist with the maintenance of records relating to work and workload statistics

To participate in the ordering, receipt of goods, stock checks and stock control of medicines in the outpatient pharmacy, ensuring efficient use of pharmaceuticals and resources

To assist with the dispensing, recording, maintenance, issue and receipt of Controlled Drugs as appropriate

To work under the supervision of site pharmacy manager within the outpatient dispensary to ensure efficient workflow and pharmacy provision

To carry out general duties, including stock and preparation of bottles, sundry items, additional information and labels, packaging, and counting and cleaning equipment

To use the prescription tracking system to record patient information and monitor and audit the transit of prescriptions through the dispensing, checking and delivery processes

Communication

To provide / receive routine information that may require tact or persuasive skills where there may be difficulties in understanding, especially when answering the telephone

To provide medication information verbally or in written format to outpatients or their representatives

General Duties

At CHS we understand the differences in delivering our services in complex environments and we have a flexible approach to meet the needs of our customers. Our Estates and Facilities management functions alongside our Clinical Engineering, decontamination, Outpatient Pharmacy and procurement service, provides the following:

All provided to nationally recognised standards giving you assurance that your premises and equipment will be the best they can, and your customers will have confidence in you as a provider.

Qualifications

Knowledge & Skill

Experience