Personal Assistant - ENT
West Suffolk NHS Foundation Trust
Bury St Edmunds, IP33 2QZView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Fixed-Term
Hours
Not specified
Closing date
31 October 2026
12 days leftJob description
To provide a comprehensive personal assistant/secretarial service in support of the ENT Department and associated medical team ensuring the provision ...
- We are looking for an organised, motivated, and professionalPlastic Surgery Secretaryto join our busy Plastic Surgery Department. This is an excellent opportunity to support a dedicated clinical team while helping to deliver high-quality patient care.
- Provide comprehensive secretarial and administrative support to Plastic Surgery consultants and the wider multidisciplinary team.
- Manage clinic appointments, waiting lists, and theatre schedules.
- Prepare, type, and distribute clinical correspondence using digital dictation.
- Answer telephone and email enquiries from patients, GPs, and healthcare professionals.
- Maintain accurate patient records in line with NHS policies and confidentiality requirements.
- Coordinate meetings, diaries, and clinic arrangements.
- Work closely with colleagues to ensure an efficient and patient-focused service.
Please see job description attached to view main duties and responsibility of role.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Education and qualifications
Essential: - oRSA II Typing, Word or Equivalent; - oProven Computer literacy; - oGood Standard of General Education (including Maths and English)
Desirable: - Amspar certificate or diploma
Experience and knowledge
Essential: - oPrevious experience as P.A or Secretary
Desirable: - oPrevious NHS experience or related environment; - oAudio Typist; - oMedical Terminology; - oSome customer care experience
Skills and Abilities
Essential
- Touch Typing
- Microsoft Office
- Excel Skills
- Accurate Key Board Skills
- Able to demonstrate skills that ensure tasks are completed accurately and within a given timeframe.
Desirable: - oKnowledge of the Hospital Administration System; - oAudio Typing; - oUnderstanding of Databases
Personal Qualities
Essential
- Clear and precise communication skills
- Good telephone manner
- Calm under pressure
- Able to meet deadlines
- Good interpersonal skills
- Good organisational skills
- Friendly and helpful manner
- Caring attitude
- Attention to detail
- Ability to work on own initiative or part of a team
- Flexible approach to working hours and duties
- Able to demonstrate an understanding of issues relating to confidentiality
- Proven record of good timekeeping and attendance
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
13 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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