Perinatal Community Service Administrator
Dorset HealthCare University NHS Foundation Trust
Westbourne, BH4 8EPView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
3 November 2026
14 days leftJob description
The Trust are seeking to recruit a Service Administrator to join the Perinatal Community Mental Health Service . This is an excellent opportunity for ...
Day to day duties will involve providing a professional and courteous response to patients, occasionally handling distressed patients via telephone, diary management, updating medical records (using Rio), minute taking and assisting the team with general admin.
You will be working as part of an efficient and professional team.
Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.
At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.
KNOWLEDGE, SKILLS AND TRAINING
Essential
- GCSE level English Language or equivalent
- To show understanding of patient confidentiality
- Well developed skills in communicating effectively with clients and other professionals within and outside the NHS whilst managing complex and sensitive information
- Knowledge of administrative procedures and systems, the majority of which are non-routine, acquired through training and experience.
Desirable
- ECDL or equivalent experience
- RSA 3 keyboard skills; audio typing and word processing
- Knowledge of NHS organisation and protocols
- Knowledge of specialist functional/medical/legal terms and knowledge and experience to deal with non-routine issues such as problem solving for an area of work or developing alternative or additional procedures
JOB SPECIFIC EXPERIENCE
Essential
- Demonstrable experience of using word processing, spreadsheet, database and or presentation software to RSA 2/3 or equivalent.
- Experience using an electronic patient record system.
- Experience in procurement/stock management/ordering systems
PERSONAL QUALITIES/ATTRIBUTES
Essential
- Evidence of demonstrating the Trust's values and behaviours.
- Ability to:
- Use own initiative
- Work to tight deadlines
- Be flexible
- Work in a changing environment
- Be able to work within a team
- Have a positive attitude
- Show an empathetic approach to service users and their carers
- Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively
BUSINESS TRAVEL
Essential: - Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 October 2026
Last checked
20 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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