PCN Manager

Support the PCN Clinical Director in the development and

delivery of the PCNs strategic vision and operational plans

Coordinate and oversee the implementation of the PCN DES,

including ARRS, enhanced access, neighbourhood development

Ensure PCN objectives align with local need and

commissioning priorities

Support service development and transformation projects

across the PCN

Monitor PCN performance against contractual requirements

Ensure that data collection, reporting, and submission of

returns expedited according to deadlines

Identify risks to delivery and escalate appropriately with

mitigation plans

Oversee ARRS workforce funding, tracking, and reporting

Work with practice managers (including the finance lead) to

ensure appropriate financial governance

Support business case development and funding bids

Coordinate the recruitment, onboarding, and deployment of

PCN staff.

Provide operational oversight and coordination of

PCN-employed staff

Support workforce planning across the PCN

Support effective PCN governance arrangements

Ensure compliance with information governance, data

protection, and NHS policies

Support equality, diversity, and inclusion initiatives

Coordinate responses to audits, reviews, and inspections

Act as a key point of contact for internal and external

stakeholders.

Support collaborative working across practices and with

wider system partners

Represent the PCN at relevant meetings as required

The PCN Manager has a lead role

within a complex environment of primary care management. They will deliver on a

wide range of business, data submission, transformation and improvement

initiatives across the primary care locality providing strategic transformation

support and leadership.

The PCN Manager will lead the

development and implementation of the annual PCN Inequalities Plan. This role

will work with member practices to break down challenges to implementation

across our population.

The PCN Manager will lead the

development of strong relationships and engage with a wide range of

stakeholders across the locality to ensure collaborative approaches to service

development and delivery. In doing so they will improve integration with the broader

community services as our network matures.

The PCN Manager will be

responsible for managing agreed projects with a focus upon developing the

partnerships across primary care, community services, social care, mental

health, the voluntary sector and secondary care that are enabling ongoing MDT

development.

The PCN Manager will be

responsible for disseminating new information across the member practices and

tasked with coordinating shared learning events. They will actively support

integrated neighbourhood ways of working while promoting standardisation for

efficiency purposes.

This role will be outward looking

to help to secure the PCNs resilience by actively seeking development

opportunities and by coordinating proposals.

The PCN Manager will be essential

to recruiting and integrating

The following are the core

responsibilities of the PCN Manager. There may be, on occasion, a requirement

to carry out other tasks; this will be dependent upon factors such as workload

And staffing levels

a. To work as part of a

multi-disciplinary team and to provide day-to-day managerial supervision to the

PCN by leading and supporting quality improvement and performance.

b. Lead the recruitment, induction

and training of new PCN staff and to ensure that all have the appropriate

qualifications, registrations, training, accreditation and requisite skills to

undertake the duties required of them at each practice.

c. To work closely with the

relevant teams and practices to support network implementation and

standardisation of agreed service change, contracts, policies, pathways and

quality improvement whilst acting as the point of contact for practice managers

regarding delivery of a PCN project/scheme.

d. To liaise and work with

different practices on an ad-hoc project basis.

e. To be accountable for all

projects and to ensure patient safety and quality of care is always considered

and establish necessary monitoring and tracking processes.

f. To help staff within the PCN to

understand and support the delivery of its strategic objectives and outcomes

framework.

g. To collate feedback/analysis

data on behalf of the PCN to report to the ICB/Place/other

commissioning/management bodies as appropriate.

h. To be instrumental in the

development of MNPs and neighbourhood working.

i. To co-ordinate the delivery of

enhanced services and other service submissions on behalf of the PCN

j. To provide management oversight

at Board/strategic meetings

k. To develop and run

administrative systems for the organisation collaboration projects.

l. To monitor and check the

accuracy of the any submissions for enhanced services and contractual

requirements on behalf of PCN and to ensure that all claims are submitted in

good time and payment made and received.

m. To ensure the PCNs compliance

with GDPR and FOI along with other relevant legislation and professional

standards from GMC/BMA and LMC guidance

n. To review any latest guidance

and to liaise with both PCN staff and practice managers to ensure that all are

aware of and conform to NHS E, NICE etc. requirements.

o. To manage risks and issues with

supporting outcomes. These are to be reported to the PCN Clinical Director and

then to the PCN Board.

p. To assist in the resolution of

any complaints, resolving informal complaints locally and assisting in the

investigation of and response to formal complaints as required

q. To work with the PCN Clinical

Director and any supporting groups for strategic and operational planning

processes to support the PCNs objectives

r. To support the delivery of QOF,

incentive schemes, QIPP and other quality or cost effectiveness initiatives

s. To establish a business

development plan

t. To create a business continuity

plan

u. To develop yourself and the

role through participation in training and service redesign activities.

v. To undertake all mandatory

training and induction programmes

w. To contribute to and embrace

the spectrum of clinical governance.

x. To attend a formal appraisal

with your manager at least every 12 months. Once a performance/training

objective has been set, progress will be reviewed on a regular basis so that

new objectives can be agreed

y. To contribute to public health

campaigns (e.g., flu clinics) through advice or direct care

z. To maintain a clean, tidy,

effective working area at all times

In addition to the primary

responsibilities, the PCN Manager may be requested to:

a. Undertake any tasks consistent

with the level of the post and the scope of the role, ensuring that work is

delivered in a timely and effective manner.

b. Duties may vary from time to

time without changing the general character of the post or the level of

responsibility

Anfield and Everton PCN comprises 5 GP surgeries in one of the most deprived areas of the country and an ARRS team of 18 staff: paramedics, pharmacy technicians, care coordinators, social prescribers, occupational therapists, FCPs (physiotherapy), mental health practitioners and a dietician. Our population is 34000 but we are paid for 48000, as a reflection of the level of deprivation that characterises the area. The PCN works closely with member practices, and with a large network of local stakeholders, statutory and voluntary, in order to deliver effective personalised care.

Essential criteria