PCN Data Quality Lead

The PCN Data Quality Lead will work across our eight GP practices to improve the accuracy consistency and usefulness of primary care data

A key part of the role will be working with practices to identify data quality issues and turn these into practical improvements You will develop and maintain SystmOne searches reports templates and coding processes and support teams to use these consistently

You will review appointment and activity data including GPAD and help practices identify issues with appointment book configuration slot mapping and recording that may affect the quality of reported data

The role will support the PCN to identify patient cohorts for proactive care long term conditions frailty dementia health inequalities and other agreed priorities ensuring that searches are accurate reproducible and useful to practices

You will produce clear reports and dashboards to help the PCN understand performance activity and population needs and support contractual and quality improvement work

You will work directly with practice managers clinicians administrative teams and the PCN management team providing guidance training and practical support to improve data quality

The postholder will also help establish consistent data quality standards and processes across the PCN and monitor whether improvements are being maintained.

Job purpose

The PCN Data Quality Lead will provide specialist hands-on data quality support across Bradford City 5 Primary Care Network and its eight member practices

The postholder will lead improvements in the accuracy consistency completeness and effective use of primary care data with a particular focus on SystmOne coding searches reporting appointment data and patient identification

The role will work closely with practice managers clinicians administrative teams and the PCN management team to identify data quality issues develop practical solutions and ensure improvements are embedded and maintained

A key purpose of the role is to ensure that the PCN has reliable data to support patient care contractual delivery population health management proactive care health inequalities service planning and developing Neighbourhood working

Data quality and coding

Undertake regular reviews of data quality across PCN practices and identify areas requiring improvement

Work with practices to improve the accuracy consistency and completeness of clinical and administrative coding

Identify variation in coding and recording between practices and support the development of consistent PCN approaches where appropriate

Investigate data quality issues and work with practice teams to understand the cause and implement practical solutions

Develop processes to monitor whether agreed data quality improvements are being maintained

Support practices to improve the quality of information used for patient identification reporting and service delivery

SystmOne searches and reporting

Develop maintain test and document SystmOne searches and reports for agreed PCN and practice priorities

Ensure searches are accurate reproducible and appropriately validated before they are used for operational or reporting purposes

Support practices to use agreed searches reports templates and coding processes consistently

Develop reliable patient searches to support proactive care long-term conditions frailty dementia health inequalities and other agreed PCN priorities

Review existing searches and reports and update or replace them where required

Maintain appropriate documentation so that key searches reports and data processes can be understood and reproduced

GPAD and appointment data

Support practices to improve the quality and accuracy of GP appointment data

Review appointment book configuration slot types mapping and recording processes that may affect GPAD and other reported appointment activity

Work with practice teams to identify incorrect or inconsistent appointment mapping and support corrective action

Monitor appointment data following changes to determine whether improvements have been achieved and sustained

Provide practical guidance to practice teams on accurate and consistent appointment recording

Performance and contractual support

Support the PCN management team and practices with accurate data for PCN DES IIF QOF and other agreed contractual or quality improvement requirements

Develop searches and reports to identify eligible patient cohorts and monitor progress against agreed priorities

Support validation of reported activity where data quality concerns are identified

Highlight data gaps inconsistencies and risks that may affect performance reporting or patient identification

Provide clear information to support planning decision making and improvement work across the PCN

Population health and proactive care

Use primary care data to support identification of patients who may benefit from proactive or targeted support

Support the development of reliable patient cohorts for agreed PCN programmes

Work with PCN teams and practices to improve the quality of data used for population health management and health inequalities work

Support emerging Neighbourhood working by helping ensure that relevant primary care data is accurate consistent and suitable for planning and service delivery

Help the PCN understand variation between practices and identify opportunities for targeted improvement

Reporting and insight

Produce clear regular reports and dashboards for the PCN management team and member practices

Present complex data in a clear and accessible way for clinical and non-clinical colleagues

Identify trends variation gaps and areas requiring further investigation

Provide appropriate interpretation and context alongside reports rather than presenting data without explanation

Work with practices to translate findings into practical actions and monitor the impact of agreed changes

Practice support and training

Build effective working relationships with practice managers clinicians administrative teams and other PCN staff

Provide practical support to practices to resolve identified data quality issues

Deliver appropriate guidance coaching and training on coding searches reporting appointment mapping and agreed data quality processes

Help practice teams understand how the quality of data entered into clinical systems affects patient care reporting performance and service planning

Encourage shared learning and consistent approaches across PCN practices

Work collaboratively and constructively recognising that practices may have different systems processes and levels of data quality maturity

Governance and information handling

Maintain confidentiality and comply with relevant information governance data protection and PCN and practice policies

Access patient information only where necessary and authorised for the responsibilities of the role

Ensure reports containing patient identifiable information are handled securely and only shared with authorised individuals

Use aggregated or anonymised information where appropriate

Maintain clear documentation of important searches reports definitions and data quality processes

Escalate significant data quality information governance or patient safety concerns through appropriate PCN or practice routes

Quality improvement

Take a structured improvement approach to identified data quality problems

Establish appropriate baseline information before significant improvement work where possible

Bradford City 5 Primary Care Network is a collaborative network of eight GP practices working together to improve health outcomes and deliver high quality coordinated care for our diverse communities across inner city Bradford

Our member practices are Avicenna Medical Practice Bevan Healthcare Bradford Moor Practice Dr Hamdani's Practice Moor Park Medical Practice Peel Park Surgery Primrose Surgery and Valley View Surgery

We have a growing multidisciplinary PCN team working alongside our practices to deliver additional services improve access and support more proactive and personalised care

Our communities experience significant health inequalities and we recognise that high quality data is essential to understanding population needs identifying patients who may benefit from additional support and ensuring resources are targeted effectively

We value collaborative working practical problem solving and continuous improvement We want our Data Quality Lead to work closely with practices rather than simply produce reports helping teams understand their data and make sustainable improvements

The successful candidate will be supported by the PCN management team and will have the opportunity to shape and develop this new role establishing consistent data quality processes across our network

This is an excellent opportunity to join a supportive PCN team and make a visible impact across eight practices.

Qualifications

Experience

Skills Knowledge and Personal Attributes