PCN Care Coordinator
Swaffham & Downham Primary Care Network
Swaffham, PE37 7QN
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
20 September 2026
20 days left
Job description
We are seeking a proactive and compassionate Care Coordinator to join Swaffham and Downham Market (PCN). The post holder will work directly with Manor...
- Support with administrative duties across the practice to support the patient and practice need.
- Coding Patient records in line with practice policy.
- Provide coordination and navigation support when required using digital tools to help patients and their carers access appropriate health and care services.
- Support patients, answering queries, and navigating appointments.
- Ensure that patients have access to high-quality information to support informed choices about their care.
- Promote preventative healthcare and continuity of care.
This is an administrative role that may encompass some of the following tasks, however other tasks may be required by the practice as this role embeds within the scope of the position and candidate.
- Provide administrative and operational support to the practice and PCN as needed.
- Patient/letter coding within the clinical systems.
- Proactively work with management to support the practice and patient need.
- Provide coordination and navigation support using digital tools to help patients and their carers access appropriate health and care services.
- Support patients, answering queries, and navigating appointments.
- Ensure that patients have access to high-quality information to support informed choices about their care.
- Promote preventative healthcare and continuity of care
- Process referrals, make appointments, and ensure appropriate triaging to relevant team members.
- Maintain accurate and up-to-date records on EMIS and other relevant systems.
- Liaise with internal and external stakeholders, including patients, families, clinicians, and allied professionals.
- Respond to enquiries in a professional, welcoming, and person-centred manner.
- Provide admin support to vaccinators as required- for example the flu and COVID-19 vaccination campaigns.
- Contribute to the delivery of Core20PLUS5 priorities.
Manor Farm Medical Centre is a multi-disciplinary practice hosting numerous clinics.
It was converted from a barn in 2001 and offers a pleasant and welcoming atmosphere in a combined traditional and modern setting.The practice is situated close to the centre of Swaffham and also has a branch site in Necton, called Oak Farm.
Experience
Essential
- Excellent communication and interpersonal skills
- Strong organisational and administrative abilities
- Ability to work independently and as part of a team
- Proficient in digital tools
Desirable
- Desirable
- Experience working in Primary Care or across multidisciplinary teams
- Trained in the use of EMIS or S1
- Understanding of population health and health inequalities strategies
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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