PCN Business and Transformation Lead

• Strategic Plan Alignment: Partner with the PCN CD, PCN Board, and Company Directorship to design, document, and execute long-term strategic plans and business cases.
• DES Contract Management: Take the absolute lead on overseeing, reviewing, and ensuring network compliance with the NHS England Network Contract DES specifications.
• Neighbourhood Evolution Support: Guide the PCN as it evolves into integrated neighbourhood teams, aligning network resources with wider community services, social care, and local health partners
• Network Coordination: Plan, organise, and chair PCN Leadership Meetings, including agenda setting, minute distribution, and communicating vital updates across the three member practices.
• Citywide Representation: Act as the primary central ambassador for the PCN, representing the network's interests at citywide steering groups and ICB forums.
• Risk & Agreement Management: Identify strategic delivery barriers or financial risks for the Clinical Director; update and maintain formal PCN member agreements as national guidelines evolve.

• Dual Entity Financial Reporting: Design and maintain clear, separate financial reporting and budget monitoring systems for both the PCN network streams and the Limited Company accounts.
• Bookkeeping & Claims: Manage financial accounts, monitor budget controls, and process inter-entity transactions (logging and claiming Limited Company expenses from PCN funds based on actual invoices).
• Payroll & Pensions Delivery: Execute monthly payroll and coordinate pension scheme administration for all direct Limited Company employees, including the Enhanced Access and support teams.
• NHS Income Optimisation: Track, verify, and submit accurate, timely claims for Enhanced Services, Network DES elements, and monthly ARRS funding via the ICB portal to maximise network revenue.

• Companies House Administration: Manage all corporate legal obligations, including filing annual accounts, making statutory declarations, and updating Director registries.
• Contract & Resource Procurement: Draft, negotiate, and monitor Service Level Agreements (SLAs), sub-contracting arrangements, third-party vendor services, and corporate insurance policies.
• Information Governance: Direct annual compliance for the Data Security and Protection Toolkit (DSPT), ensuring network-wide alignment with GDPR and Freedom of Information (FOI) regulations.

• Transformation Vision & Maturity: Serve as the designated Digital and Transformation Lead, designing an overarching network roadmap to monitor and elevate the PCN's digital maturity.
• Data-Driven Practice Change: Collaborate with practice teams to analyse local clinical data, identify operational bottlenecks, and implement digital changes that optimise patient access and staff satisfaction.
• System Integration: Align the PCN with wider local and national digital strategies, accelerating the adoption of best practices, automated pathways, and remote care technologies.

• EA Financial Oversight: Retain strict budgetary, financial management, and resource allocation controls over the dedicated Enhanced Access funding stream.
• Supplier Optimisation: Monitor the performance, metrics, and contractual SLAs of third-party clinical suppliers delivering EA services.
• Commissioning Assurance: Conduct strategic EA planning alongside the Clinical Director and collate mandatory performance reports for quarterly submission to the ICB.

• Recruitment Advisory: Work collaboratively alongside the Clinical Director, PCN Operational Lead, and Practice Managers to support corporate recruitment define job descriptions and join selection panels.
• ARRS Deployment Analytics: Maintain an expert technical understanding of ARRS funding parameters to advise the Board on the most financially optimal deployment of multi-disciplinary teams.
• Bid Writing & Commercial Growth: Identify alternative contract opportunities, authoring commercial bids to maximise network revenue.

Essential

• GCSE or equivalent (GCSE Maths & English C or above)
• Business management / Finance qualification
• Full UK Driving Licence

Desirable

• Degree level education

Essential

• Forward thinking
• Diplomatic
• Adaptable
• Detail-oriented
• Collaborative
• Analytical
• Self-motivated
• Articulate

Essential

• Financial management
• Dual-entity accounting
• Handling confidential information
• Arranging, facilitating and chairing meetings
• Contract compliance
• Limited Company governance
• Partnership/collaborative working
• Transformation delivery
• Strategic stakeholder management
• Healthcare integration and strategy

Essential

• Knowledge of how the NHS works, including primary care and PCNs
• Excellent verbal and written communication skills at all levels
• Good interpersonal skills
• Good technical literacy of Microsoft Applications e.g. Word, Excel, PowerPoint
• Competency in cloud-based accounting system such as Xero
• Competency in payroll systems such as Iris GP Payroll

Essential

• Meets an enhanced Disclosure and Barring Service (DBS) check
• Willingness to work flexible hours when required to meet work demands
• Access to own transport and ability to travel across the PCN on a regular basis

Essential

• Financial Literacy: Proven expertise navigating commercial payroll frameworks, pension structures, and multi-layered NHS finance streams.
• Corporate Governance: Practical working knowledge of Limited Company compliance, Companies House structures, and commercial contract management.
• Digital Change Management: Demonstrated ability to lead software, data infrastructure, or workflow transformation projects within general practice.
• Stakeholder Management: High-level relationship skills necessary to build consensus, share best practices, and drive continuous improvement across distinct GP environments.