Patient Systems Officer
Tees Esk and Wear Valleys NHS Foundation Trust
Middlesbrough, TS6 0SZ
Salary
£32,073 to £39,043
Contract
Fixed-Term
Hours
Not specified
Closing date
3 September 2026
3 days left
Job description
We are seeking enthusiastic Patient Systems Officers on a fixed term contract until 30 September 2027. This role offers an exciting opportunity to joi...
The successful post holder will undertake system administration and configuration of large-scale patient systems.
You will provide 2nd Line Support to effectively resolve customer issues and problems.
In addition to this, the post holder will plan, deliver and evaluate appropriate systems developments using the Agile and waterfall methodology.
You will undertake System upgrades (including testing, configuration and issue management) both in and out of core hours.
You will collaborate with clinical teams to understand their needs and how the patient management system can be improved to enhance patient care.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
Qualifications
Essential
- Educated to degree standard or equivalent, in an informatics related subject
- OR Equivalent experiential learning in the field of Information systems design, development and implementation.
Experience
Essential
- Experience of managing and administering a large information system.
- Experience of change control processes and producing technical specification options
- Experience of managing and supporting complex database management systems in busy, confidential settings
- Experience of a customer led service
- Experience of NHS IT systems and services
- Experience of using and writing SQL and other system development languages
- Experience in managing work packages
Desirable
- Working in an NHS environment
- Experience in the management of third party suppliers
Knowledge
Essential
- Good understanding of relational database management systems (RDBS)
- Up to date practical knowledge of the management of and use of Software application platforms, e.g. SQL, IBM, Oracle
- Knowledge of one or more computer system(s), hardware or software and procedures to develop reports, documents and spreadsheets
- Good understanding of system change control processes, upgrades paths and release management
- Good knowledge of standard PC applications (e.g. PowerPoint, Word, Excel)
Desirable
- Knowledge of current NHS legislation, policies and procedures relating to data protection
- Knowledge of clinical processes/terminology
- Knowledge of the development cycle including requirements gathering, design, build, test, release and sign-off
- Knowledge of change management principles (ITIL)
Skills
Essential
- Ability to work autonomously, under pressure and meet deadlines using excellent organisational planning skills
- Develop and maintain communication with people about difficult matters and/or in difficult situations
- Advanced computer literacy and keyboard skills and technical skills in one or more of the following areas: Relational database skills and expertise, Systems programming languages, Advanced SQL,End user interface design (UDFs)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
20 August 2026
Last checked
24 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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