Patient Safety Support Officer

ToCommunicate with a range of contact's e.g. staff from other departments, external clients, patients and their families, concerning both routine and complex information, some of which may be confidential.

ToProvide administrative support to the Patient Safety Team within set timescales and to a high standard of accuracy and presentation that will include

Typing documents - letters, meeting notes, reports

Processing correspondence, messages and emails - including emails from external organisations - ensuring incoming mail dealt with appropriately and forwarding of items requiring management attention

Data inputting

Developing and maintaining effective and efficient office systems including electronic filing

Organising meetings as requested and providing administrative support for those meetings e.g. room bookings, taking minutes/meeting notes

Data quality checking

Providing support to staff users to ensure all queries are actioned, escalated or delegated as appropriate

Support with training needs for all staff users

Assisting with the external reporting to LFPSE (Learn from Patient Safety Events) reporting system

Highlighting potential serious incidents with the Patient Safety Team as required

System maintenance as required

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focuses on the qualifications, skills,experienceand knowledgerequired. These documents are attached on the page and can be downloaded.

The person specification below is not the full personspecification, butoutlines the criteria against which your application form will be assessed.

Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

SKILLS & KNOWLEDGE

Desirable: - Understanding of hospital administrative structure

Qualifications

Essential: - Good standard of education (GCSE or equivalent)

Desirable: - NVQ in Business and Administration Level 2 or above

Experience