Patient Safety Partner Lead

• Lead the development, implementation and evaluation of the Trust's Patient Safety Partner programme.
• Lead, supervise and develop the PSP cohort, ensuring effective deployment.
• Support delivery of the Patient Safety Incident Response Framework (PSIRF) and the Trust's patient safety strategy.
• Ensure lived experience informs patient safety governance, learning and improvement activity.
• Provide expert advice and constructive challenge to support service improvement and organisational learning.
• Facilitate workshops, engagement events and co-production activities involving patients, carers, families and staff.
• Support Patient Safety Partner involvement in patient safety committees, governance forums and improvement programmes.
• Analyse feedback, insights and themes to identify opportunities for improvement and influence decision-making.
• Develop mechanisms to evaluate and demonstrate the impact of Patient Safety Partner involvement on quality and safety outcomes.
• Build effective relationships with community organisations, voluntary sector partners and national patient safety networks.
• Represent TEWV internally and externally in relation to Patient Safety Partner development and lived experience leadership.

Essential

• Educated to degree level or equivalent in a relevant field, OR substantial demonstrable experience at a comparable level.
• Evidence of continuing professional development relevant to patient safety, lived experience or co-production.

Desirable

• Leadership, management or service improvement qualification.
• Teaching, training or education qualification.
• Knowledge of quality improvement methodologies.
• Knowledge of information governance and data protection legislation in NHS contexts.

Essential

• Personal lived experience as a service user, patient or carer within mental health, learning disability or autism services.
• Substantial knowledge of co-production and lived experience models in health and social care.

Essential

• Knowledge of trauma-informed practice and its application in governance and workforce contexts.
• Demonstrable experience of leading or contributing to co-production or lived experience initiatives
• Knowledge of safeguarding legislation across mental health, learning disability and autism services.
• Advanced written and verbal communication skills, including ability to present complex, sensitive information to audiences from ward level to Trust Board.
• Ability to lead, coordinate and develop a group of workers with lived experience, applying appropriate supervision and support frameworks.
• Ability to design and deliver training, workshops and engagement events to a high professional standard.
• Ability to write high-quality reports and briefing papers for governance and executive audiences
• IT literacy - proficient in Microsoft Office suite including Word, Outlook, PowerPoint and Teams.
• Significant experience of leading or coordinating a programme, project or service in a health, social care or public sector context at senior level.

Desirable

• Experience of working in or with NHS patient safety, quality or incident management functions
• Ability to develop and use data and metrics to monitor programme effectiveness.

Essential

• Demonstrable personal commitment to co-production and the value of lived experience as a form of expertise
• Ability to maintain professional objectivity and appropriate boundaries while drawing on personal experience purposefully.
• Resilience and clear personal strategies for managing own wellbeing when working with complex, sensitive or distressing material.
• Collaborative, inclusive and compassionate leadership style.
• Commitment to equity, diversity and the reduction of health inequalities.

Essential

• Willingness and ability to travel across multiple Trust sites across the TEWV geography. Ability to work flexibly, including occasional evenings and weekends, to meet the needs of the PSP programme.