Patient Navigation Care Co-Ordinator

You will take referrals from GP

surgeries, social prescribers and other teams within the PCN, and work

collaboratively with schools and other support agencies where necessary.

You will be knowledgeable in the NHS

Right-to-choose pathway and work closely with the social prescribing team and

young person's triage and outreach development worker to signpost to relevant

support services for patients and their families.

You will need to be self-motivated, able

to work autonomously and have excellent written and verbal communication

You will be a strategic thinker with

the ability to work collaboratively across several multidisciplinary networks

to fulfil the Chesterfield and Dronfield PCN vision.

Experience in General Practice is

desired, and you may have already completed the NHS 2-day National requirement

personalised accredited care coordination course.

You should be able to work flexibly

and adapt to the rapidly changing environment that is primary care.

The successful candidate will be

expected to work and travel between Chesterfield & Dronfield PCN practices

where necessary.

Main

Duties and responsibilities

1. Take referrals for patients (aged 5+) who are wanting to navigate the

ADHD and Autism assessment pathway.

2. Support patients and their families to choose an appropriate provider

for assessment.

3. Support patients and their families to prepare relevant pre-assessment

questionnaires and paperwork.

4. Support patients and their families to navigate the onboarding process

of the chosen provider.

5. Provide information and guidance to patients and their families about

the "Right to choose pathway" and answer any questions.

6. Work closely with the social prescribing lead to recognise when it is

appropriate to refer onwards for further support.

7. Work closely with the social prescribing team to signpost patients and

their families to community and 3rd sector support while awaiting

diagnosis.

8. Manage a dynamic short-term caseload of patients to support through the

ADHD and Autism assessment journey.

9. Work as part of a multi-disciplinary team, attending MDTs and CSTs where

appropriate.

10. Ensuring that work is delivered in a timely and effective manner, the

role will require managing and prioritising your own workload, in accordance

with the needs of the patients.

11. Build

relationships with staff within the local PCN, attending relevant meetings,

becoming part of the wider network team.

12. Work

sensitively with people, their families and carers to capture key information,

enabling tracking referrals into the service and outwards to other services.

13. Take

an active role in quality improvements and innovations, e.g. audits,

significant events analysis and development of protocols

14.

To undertake general administrative duties to support the role.

14. To evolve

with the needs of the patient population to support or lead on other care

coordination projects as dictated by population health data.

and any other duties

commensurate with the role as advised by your line manager

Arc Primary Care is the umbrella organisation of the Primary Care Network (PCN) in Chesterfield and Dronfield. Arc Primary Care is an alliance of GP Practices.

Our members consist of 10 GP practices which cover a population of over 105,000 patients. At Arc we are committed to ensuring the sustainability of General Practice (and the time honoured valued of list-based general practice model) and realising the benefits of working together.

We deliver enhanced services within the PCN designed to support and enhance the services offered by our member GP Practices within Chesterfield. We do this by employing staff to work through the Additional Roles Reimbursement Scheme and finding innovative and sustainable solutions to the changing needs of the Practices; we bid for contracts to help tackle health inequalities and drive up standards of care within the Chesterfield and Dronfield locality.

Our mission: Committed to high quality collaborative person-centred care. Delivered with integrity and transparency, improving health and wellbeing for all.

Benefits of working with us

SKILLS, KNOWLEDGE & ABILITIES

OTHER

Qualifications

Experience