Patient Care Navigator

• The Grove Medical Group is a large GP practice in Gosforth with approximately 13000 patients . We are looking to employ a Patient Care Navigator, working 16-20 hours to help provide support to our patients and clinicians. Working Days will be Monday to Friday and hours will be between our opening times of 8am to 6.30pm.

Essential

• Experience of working in a receptionist type role within a GP Surgery or similar healthcare setting is highly desirable.
• You must be able to work as part of a team and promote good team spirit.
• You should be motivated by providing an excellent service and be able to work independently when required.
• Good knowledge of admin systems, software programmes and IT skills.
• GCSE passes at grade C or above or equivalent experience.
• The post holder will ensure that all statutory requirements are met.
• Demonstrate a high level of communication skills in dealing effectively with patients, carers and other staff members.
• The post holder will demonstrate good numeracy and literacy skills.
• To understand the requirements of maintaining confidentiality.
• To demonstrate a high level of accuracy, presentation of information and attention to detail.
• To employ a flexible approach to working with the ability to prioritise and organise own time management.
• To continue with own personal and professional development.
• Applicant must have the right to work in the UK

Desirable

• NVQ level 2 or above qualifications