Patient Care Advisor

Main Purpose

Work

to the direction of the Practice Manager in supporting the medical, nursing and

administrative teams in administrative activities to provide high quality and

patient care services to meet the needs of the practice population.

The

Person carrying out this role should

Establish and maintain timely,

appropriate and organised ways of working during the working day

Establish and maintain productive working

relationships with the Practice Team.

Carry out duties in a quiet, timely,

efficient, professional and respectful way.

Work closely with duty clinician to

support and maintain first contact assessment way of working

Achieve and maintain core competencies

Obtain daily brief from Team Leader,

Patient Care Adviser Team or Practice Manager at start of shift

Establish and maintain daily operational

links with the all clinical staff

Carry out appropriate duties to maintain

adequate patient services during surgery hours (Monday, Wednesday 7am 6pm,

Tuesday, Thursday and Friday 8am 6pm)

Maintain code of confidentiality at all

times

Establish and maintain good working links

with the Practice Manager.

Carry out general Patient Care Adviser

duties which form the basis of the core competencies essential for this role;

full job description to be tailored to the candidate

Beeston Village Surgery is a friendly, supportive, and progressive GP practice based in Leeds, caring for a growing population of just under 8,000 patients.

Our clinical team includes a GP Partner, Salaried GPs, GP Registrars, ACPs, Nurses, HCAs. Our administrative team consists of Practice Manager, Reception Admin manager, Secretary and Patient care advisors. We provide a full range of primary care services including chronic disease management, minor surgery, family planning, immunisations, and health screening.

As part of the Beeston PCN, we benefit from access to a wide network of services and a strong pharmacy team.

Experience

Qualifications