Patient Advisor
Bupa Occupational Health
UK
Salary
See original advert
Contract
Permanent
Hours
Full time
Closing date
Not specified
In plain English
What this job actually involves
As a Patient Advisor, you'll answer patient calls and emails, help with appointments and pricing, and provide support throughout their healthcare journey. This role suits someone who enjoys helping others, is good with people, and can work well under pressure. You'll be working in a contact centre, but with a focus on patient care, so you'll need to be empathetic and understanding.
What you'll need
- You'll need to be able to work in a fast-paced contact centre environment
- Good communication and problem-solving skills are essential
- You'll be working with patients who may be anxious or upset, so empathy and understanding are key
- You'll need to be able to work independently and as part of a team
- Basic computer skills and knowledge of healthcare systems would be helpful
How to boost your chances
- Consider volunteering or working in a customer-facing role to gain experience and build your confidence
- Look into taking a course or getting a qualification in customer service or healthcare to boost your skills
- Make sure you're familiar with the basics of the UK's National Health Service (NHS) and private healthcare systems
- Practice your active listening and communication skills to ensure you can provide excellent patient care
- Research Bupa Occupational Health and their values to understand what they're looking for in a candidate
Written by AI to help you understand this advert in plain English. It can get things wrong — always check the original advert before you apply.
Job description
Job Description: Patient Advisor King Edward VII's Hospital, 5-10 Beaumont Street, Marylebone, London W1G 6AA Permanent (37.5hrs) On Site (Hybrid Available After Probation) Circa. £30,930pa Fantastic Benefits How you’ll help us make health happen. Join our dedicated Contact Centre team and play a vital role in supporting patients at every step of their healthcare journey. As a Patient Advisor, you’ll be the reassuring voice that guides individuals through enquiries, appointments, and pricing i…
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
Adzuna
First seen
8 August 2026
Last checked
18 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
private
This listing was structured from Adzuna. Vacancy details and the application process remain the responsibility of the original source.
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