Pathway Coordinator (Medical Secretary)

Applicants must be confident communicators with the ability to liaise with colleagues and patients. Essential qualities are excellent typing skills and strong organisational/time management skills with the ability to multi-task and work under pressure. Flexibility is required as the post holder may need to cover other colleagues and changing working from home arrangements at short notice.Applicants should have demonstrable experience of working in a busy secretary environment and have call handling experience. Applicants must be experienced in using NHS IT systems and/or appointment systems, with a sound understanding of appointment/waiting list management.

Closing date of applications: 21 October 2026

Interview date: 3 November 2026

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

Education, Training and Qualifications CPD Requirements

Essential: - A good standard of English at O Level/GCSE or equivalent customer service experience

Desirable: - Typing qualification or equivalent experience

Experience & Knowledge

Desirable: - Experience of working in a medical secretary team; - Experience of managing new patient referrals

Skills and Ability

Desirable: - Ability to plan and delegate within the team and manage day to day workload