Pathology IT Practitioner
University Hospitals Plymouth NHS Trust
Plymouth, PL6 8DH
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
16 September 2026
12 days left
Job description
An exciting opportunity has arisen for a motivated and customer-focused Pathology IT Practitioner to join the Pathology IT Team at University Hospital...
As a Pathology IT Practitioner, you will
- Provide frontline support for pathology software, hardware and laboratory IT systems.
- Monitor and resolve IT faults and service requests, escalating complex issues where required.
- Support the maintenance and development of pathology systems, including electronic order communications.
- Assist with testing, implementation and validation of system upgrades, new developments and projects.
- Maintain accurate records of faults, downtime, system changes and user support activities.
- Support user account management, access controls and system housekeeping.
- Deliver training and guidance to system users across pathology and the wider healthcare community.
- Contribute to service improvement initiatives, audits and digital transformation programmes.
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure. PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY. If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you in touch with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Qualifications
Essential
- Educated to degree or equivalent level or equivalent demonstrable experience.
- IT qualifications, e.g.: European Computer Driving Licence (ECDL) or equivalent experience.
Desirable
- Degree in IT related subject.
Knowledge & experience
Essential
- Previous demonstrable experience and a good understanding of computer (PC) systems, the Windows operating system, principles of software analysis and database application.
- Demonstrable experience of writing and developing effective documentation.
- Knowledge of the Data Protection Act
- Practical demonstrable experience of problem solving/repair of IT hardware
- Proven ability in using MS Office packages; Excel, Access and Outlook, with advanced skill base within Word.
Desirable
- Demonstrable IT experience
- Demonstrable experience in Process Mapping
- Proven ability to source, research and collate information/data.
- An understanding of Prince2 project principles
- A fundamental knowledge of systems used in Pathology
Aptitudes & Abilities
Essential
- Good analytical thinking
- Good telephone, verbal and written communication skills
- Proven ability to work autonomously without supervision, making decisions or requesting management support as appropriate.
- Work well under pressure
Desirable
- Proven ability to produce business reports and clear, succinct briefings for managers and staff
- Working knowledge of Trust IT systems.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
2 September 2026
Last checked
4 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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