Part-time Pharmacy Technician

• Process and manage repeat prescription requests in accordance with practice protocols.
• Undertake medicines reconciliation following hospital discharge and transfers of care.
• Support medication reviews and medicines optimisation under appropriate clinical supervision.
• Respond to routine medication queries from patients, practice staff and community pharmacies within the limits of competence.
• Identify and help resolve discrepancies in medication records.
• Support prescribing audits, patient safety initiatives and medicines-related quality improvement projects.
• Assist with monitoring and follow-up processes for patients taking high-risk medicines, in line with agreed protocols.
• Liaise with GPs, Clinical Pharmacists, community pharmacies and other healthcare professionals.
• Promote safe prescribing, reduce medicines waste and maintain accurate patient records.
• Maintain patient confidentiality and comply with practice policies and procedures.

• Process repeat prescription requests in accordance with practice policies and agreed protocols.
• Check prescription requests against the patients medication record and identify discrepancies or concerns.
• Ensure prescription requests are directed to the appropriate clinician when clinical authorisation or review is required.
• Support the maintenance of accurate and up-to-date medication records.
• Identify patients who may require medication reviews or monitoring before further prescriptions are issued.
• Promote safe, timely and efficient repeat prescribing processes.

• Compare medication information from relevant sources and update records in accordance with practice procedures and authorised clinical decisions.
• Identify discrepancies, omissions, duplications or potential medication-related risks and escalate them appropriately.
• Liaise with hospital teams, community pharmacies, patients and carers to clarify medication information where necessary.

• Assist with medication reviews and structured medication review preparation, within competence and agreed protocols.
• Support monitoring processes for patients prescribed high-risk medicines, ensuring appropriate follow-up and escalation of overdue monitoring.
• Identify opportunities to improve medication safety and reduce avoidable medicines waste.
• Support prescribing audits, searches, recalls and quality improvement initiatives.
• Report medication incidents, near misses and identified risks in accordance with practice procedures.

• Liaise with community pharmacies, GPs, Clinical Pharmacists, nurses and other healthcare professionals to resolve prescription and medication-record queries.
• Communicate information clearly, sensitively and professionally.
• Recognise when a query requires clinical assessment and refer it to an appropriate registered clinician.

• Support medication-related searches, recalls, audits and reporting.
• Ensure patient information is handled securely and confidentially.
• Follow practice procedures for documentation, data quality and information governance.

Essential

• Holds a recognised Pharmacy Technician qualification.
• Current registration with the General Pharmaceutical Council (GPhC).
• Evidence of continuing professional development (CPD).

Desirable

• Qualifications and Additional Training
• Additional training in primary care pharmacy or medicines optimisation.
• Relevant training in medication reviews, clinical audits or quality improvement.
• Experience
• Previous experience working in a GP practice or primary care setting.
• Experience of using EMIS Web or SystmOne.
• Experience of medicines reconciliation following hospital discharge.
• Experience supporting repeat prescription management and medication monitoring.
• Experience undertaking prescribing audits, patient searches and recalls.
• Experience liaising with community pharmacies, hospital teams and other healthcare professionals.
• Knowledge and Skills
• Knowledge of NHS primary care services and multidisciplinary team working.
• Understanding of local and national guidance relating to medicines optimisation.
• Familiarity with high-risk medication monitoring and medication safety processes.
• Ability to contribute to service development and quality improvement initiatives.