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P.A /Medical Secretary to Inpatient Consultants and Therapies Lead

Dorset HealthCare University NHS Foundation Trust

Poole, BH12 4NB

Salary

£28,392 to £31,157

Contract

Permanent

Hours

Not specified

Closing date

6 September 2026

6 days left

Job description

We are looking to recruit an experienced, professional, and highly organised Band 4 Medical Secretary/Personal Assistant to provide comprehensive admi...

To provide proactive Medical Secretary and P.A. services to the Consultant Psychiatrists and their medical teams, including maintaining an electronic diary of appointments, taking messages, drafting correspondence/replies and dealing with confidential information relating to patients and medical staff. Emphasis on organising admission and discharge planning meetings, monitoring mental health act due dates and aligning this with the medical team to meet all deadlines.

Contribute to the implementation and administration of computer data collection systems ensuring information is recorded accurately and on a regular and timely basis.

To ensure the provision of an effective and efficient secretarial and administrative support to the wider clinical team including dealing with telephone enquiries, relatives, GP'S, social workers and other agencies maintaining good communication between all of the Adult Inpatient Teams and Services.

To maintain and co-ordinate annual leave and study leave for the Consultants ensuring the service is adequately covered.

When required to maintain confidential files concerning patients' correspondence, reports and departmental matters in line with NHS procedures

To collect and submit statistical returns for the teams.

To maintain up to date data scanning and filing system and provide statistics as and when required.

The post holder may be required to process distressing information relating to service users, e.g. typing letters/mental health reports.

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Knowledge, Skills and Training

Essential

  • Good standard of general education: Maths and English GCSE's
  • RSA Standard 3 Typewriting
  • RSA Standard 3 Word processing or equivalent
  • Good communication skills (written, verbal and telephone manner)

Desirable

  • Medical Secretarial Certificate

Job Specific Experience

Essential

  • Min 2 year experience or work in a similar role
  • Proficient use of the Patient Administration System
  • Able to take formal minutes

Desirable

  • Previous NHS experience
  • Microsoft Office (Word processing, File management, Excel etc.)

Personal Qualities/ Attributes

Essential

  • Excellent accuracy and attention to detail.
  • Able to demonstrate professionalism and calmness under pressure.
  • Able to deal effectively and courteously with people from all walks of life in a confident and professional manner
  • Work to tight deadlines
  • Work in a changing environment
  • Demonstrate the reasons for confidentiality and act with discretion
  • Able to develop and maintain good working relationships

Additional Requirements

Desirable

  • Subject to the provisions of the Equality Act, able to travel using own vehicle on Trust business.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

21 August 2026

Last checked

25 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

DHU
Dorset HealthCare University NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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