Orthotics Administrator
University Hospitals Coventry and Warwickshire NHS Trust
Coventry, CV2 2DXView on map(opens Google Maps in a new tab)
Salary
£25,272
Contract
Permanent
Hours
Not specified
Closing date
1 November 2026
13 days leftJob description
An opportunity has arisen to join our Orthotics team at University Hospital Coventry & Warwickshire to. As part of the Orthotics administration team, ...
- To ensure all routine and / or urgent enquiries are effectively and successfully resolved within a prompt timescale using own initiative or referring to another member of the team as appropriate, ensuring a proper record is maintained.
- To ensure wherever possible that all documentation is up to date and in an orderly fashion and available whenever decisions are being made. The postholder must have the ability to work with departmental staff to maintain prompt transcription and distribution of correspondence in compliance with local and national guidelines.
- To maintain accurate and up to date computer systems, and be able to retrieve and generate information to assist in the effective organisation of patient care in accordance with local and national guidelines.
- To undertake general office duties such as; typing, photocopying and uploading information onto the EPR that has come from external agencies efficiently and effectively. Sorting and booking internal & external referral, and referrals from the E-referral system. To support senior staff with patient letters and ensuring printing and posting in an efficient manner.
- To maintain efficient office management systems and procedures to enable the departmental / clinical team to optimise their patient care by ensuring data entering the department is entered onto the EPR in a timely and accurate manner, identifying issues and acting accordingly.
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Qualifications
Essential: - oGCSE or equivalent English and Maths Grade c or 4 oNVQ 2 in Administration of equivalent oBasic level in literacy and numeracy
Experience
Essential: - oWorking in an NHS administration setting. oExperience of working in a patient centred role
Desirable: - oExperience working in an Orthotics department
Knowledge
Essential: - oWorking knowledge of the Microsoft software package, with focus on Word, Excel and Microsoft Outlook oGood understanding of general office procedures
Desirable: - oAwareness of current issues within the NHS
Skills
Essential
- Good level of verbal and written communication.
- Good organisational skills
- Empathetic approach in resolving enquiries
- Able to prioritise and organize own workload.
- Able to track information.
- Able to recognise issues and refer where appropriate to other members of the team.
Desirable: - oExperience of Orthotic devices, stock management and ordering. oExperience of NHS IT systems
Commitment to Trust Values
Essential
- Evidence of demonstrating the Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect) and the associated Values in Action behaviours in the workplace.
- For posts with managerial responsibility only Evidence of promoting equality, diversity and inclusion, and ensuring fair and equitable practices throughout your work experience. Evidence of promoting a culture which helps individuals live behaviours aligned to our Trust Values (Compassion, Openness, Pride, Partnership, Improve, Learn and Respect)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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