Operations Manager
Gosberton Medical Centre
Spalding, PE11 4NLView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
1 October 2026
2 days leftJob description
An exciting opportunity is being created for the right candidate to join the senior management team of Gosberton Medical Centre. We are a forward thin...
this role will have access to a higher level of confidential data in the course
of their employment, there is an expectation that the post holder will always
maintain the highest level of confidentiality and integrity. Sensitive
information could be from either internal sources, or from external partner
organisations.
- Leadership and guidance to line managers
- Contractual reporting submissions and compiling data for analysis
- Audits and QI initiatives
- Overview and proactive support for QOF and associated achievement activity.
- Be the lead in complaints adhering the hierarchy processes and quality improvement.
- Support enhanced service delivery
- Manage DNA activity withing the practice supporting access models to help the hard to reach communitites.
- Supporting relationships with external agencies, partners, contractors and the PCN.This includes building a strong working relationship with our care homes.
- Deliver training and mentoring support to staff
- Develop and embed effective staff training and development programmes, maximising efficiencies and supporting staff progression and career goals.
- Support data extractions for the clinical system to support best practice reporting, audits, business improvements and data collation for evidence reports.
- Review and update clinical templates and reporting processes
- Support achievement of CQC activity and evidence logging to support reports and inspections.
- Compile activity and achievement data to support projections and P&L reporting.
This position is newly created in practice to support the Practice Manager in the daily functionality of the business.
Experience of management in primary care is essential for this role to ensure you understand the intricacies of NHS Service delivery.
As this is a new position it may evolve with the right person, however, the expectation is that there would be a mix of:
- business governance
- legislation compliance
- reporting and auditing
- supporting staff across the business
- leading business contracts
- HR support
- Front line support for patient complaints and compliments
There is an expectation that this role will be fully involved within the PPG, with our care homes, with our PCN and with the wider primary care network. The ability to confidently build relationships is paramount to success internally and externally.
We are looking for someone who is competent to be autonomous in this role. However, we are willing - for the right person - to make the first year of this role a 'Trainee Operations Manager' position.This would be for an up and coming primary care star who just needs that experience level to meet this role criteria but they already have the acumen to achieve. There would be an expectation that this first year would provide the experience to meet competency requirements for Operations Manager title within 12 months.
Medical Centre is a rural GP practice with approximately 8,500 registered
patients. With 2 GP partners we strive to bring best practice to our service
delivery, which is shown in our Outstanding rating from CQC, Five star QEWS
award, Active Practice status, Veteran Friendly and Greener Practice.
As part of
the South Rural Lincolnshire Primary Care Network, we are one of 9 practices
within our PCN and are an active part of the network. Working collaboratively
with both the PCN and its member practices.
If you are
interested in becoming a part of the Gosberton Medical Centre family and you
feel you are qualified and experienced for this role, or you feel you have the
drive to be upskilled into this role, please read the full role specification
and apply with your CV and a detailed introductory covering letter addressed to the practice manager.
Qualifications
Essential: - Minimum:; - GCSE level A-C in Maths and English.
Desirable: - - Leadership or Management Qualification; - - Educated to degree level; - - Health & Social Care Qualification; - - Medical Terminology
Experience
Essential
- Primary Care leadership
- Successfully developing and implementing projects
- Performance management, appraisals and staff development
- Working with the general public
- An understanding of employment law
- An understanding of Health & Safety requirements
- An understanding of CQC
- Chairing meetings, creating agendas and minutes
Desirable
- Previous primary care management experience
- An understanding of GMS contracting
- An understanding of local ICB
- An understanding of Enhanced Service
- Experience in creating reporting functions on SystmOne
- Data analysis
- Auditing skills
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
15 September 2026
Last checked
17 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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