Operational Lead - 0-19 Service Waltham Forest
Tower Hamlets GP Care Group
London, E4 8LF
Salary
£63,883
Contract
Fixed-Term
Hours
Not specified
Closing date
17 September 2026
12 days left
Job description
We are seeking a highly experienced and motivated Operational Lead to join our ambitious 0-19 Service in Waltham Forest on a 12-month fixed-term basis...
- Provide operational leadership and management
across the Waltham Forest 0-19 Service, including Health Visiting and School
Nursing.
- Provide
visible clinical and professional leadership, supporting staff to deliver safe,
effective and high-quality services for children, young people and families.
- Lead the
delivery of the Healthy Child Programme, ensuring services are responsive to
local population needs and national priorities.
- Support the
strategic development of the service in line with national policy, public
health priorities, commissioning intentions and local health needs.
- Lead
service transformation, redesign and mobilisation projects, ensuring delivery
of commissioned outcomes and contractual requirements.
- Oversee
service performance, quality assurance and governance arrangements, ensuring
achievement of KPIs, quality standards and statutory requirements.
- Ensure
robust safeguarding practices are embedded across the service and provide
leadership in relation to safeguarding responsibilities.
- Lead and manage a large multidisciplinary
workforce, including workforce planning, recruitment, performance management,
attendance management and staff development.
- Develop a
positive, accountable and high-performing culture, supporting continuous
improvement and excellent staff engagement.
- Ensure
effective allocation of resources and capacity management to meet service
demand and contractual requirements.
- To create a culture in which innovative ideas can flourish and provide
vision and inspiration to enable staff to deliver support effectively.
- To identify and participate in the tendering for new business opportunities.
- To ensure effective performance management and
professional and clinical leadership of the workforce
- To ensure services are cost effective and
delivered within budget.
- To deliver robust financial management in line
with Directorate and organisation targets, including Cost Improvement
Programmes.
- To ensure services meet care quality and
performance management standards and are compliant with all regulatory
requirements and standards.
- To represent the Service and Trust at external meetings with
stakeholders when required
- To ensure the safeguarding
agenda is firmly embedded in service delivery at all levels.
- To participate in the evaluation of the services
provided to children and young people in the Integrated Care Teams and actively
promote service development including undertaking relevant audit and research.
- To always act as a positive role model and advocate
both for individual staff and the THGPCG.
- To ensure that services are continually monitored, reviewed, and adapted
to meet changing service user need and identified commissioning requirements.
- To ensure the delivery of clinical and care quality standards and
objectives
- To be responsible for implementing service changes when required
ensuring effective implementation with measurable outcomes, and agreed timescales.
- To ensure that systems are in place to monitor stakeholders views of
services and ensure that service users, carers, relevant community
organisations and other key stakeholders are involved in and influence key
decisions on service development and continuous improvement.
- To ensure that the service area contributes fully to the development of
the business plan for the Directorate and assists in the setting of strategic
objectives for the Service.
- To ensure the service area is kept up to date with legislative and
policy changes and developments.
- Contribute to the establishment of new services that meet national and
local requirements.
- To facilitate the development of clinical guidelines, protocols, and
patient-related policies in partnership with clinicians and other managers
within the organisation to promote safe and effective patient care.
- To support the Head of Service, Clinical Director ad Director of
Operations in the strategic planning of the services, identifying new business
opportunities, writing business plans and service specifications as appropriate
- To support the Head of Service, Clinical Director ad Director of
Operations and other senior managers in the development of strategy for
children and young people within the organisation.
- To deliver service improvement through the continuous development of
integrated multi-disciplinary team working and care pathways.
- To participate in local and national clinical networks to promote
evidence based clinical developments which improve patient care.
- To assume responsibility for further delegated areas of lead responsibility
across childrens services as required by the Assistant Director or Integrated Care Director
- To ensure the
operational running of services through effective deployment of all resources,
providing a framework for achieving best outcomes and objectives. This will include the development of
protocols, local policies and procedures, liaison networks and managerial structures.
- To act as an
authorised signatory for budgets within agreed limits.
- To manage a budget
within the scheme of delegation and to the agreed accounting standards and
procedures.
- Effectively manage the delegated budgets
within area of responsibility, assisting in the delivery of annual cost
reduction/improvement plans identifying improved efficiencies communicating
these to all managers as required.
- To ensure that
issues of equality and diversity are fully considered in service provision.
- To ensure that
buildings and sites are maintained to agreed standards and meet Health and
Safety requirements.
- To implement the
Organisations information / data procedures and participate in the collection
and reporting of statistical information.
- To establish
systems and practices within the service that deliver against key performance
indicators and targets.
- To ensure clinical
services have robust risk management arrangements in line with organisational
policy.
- To develop a
well-functioning service which develops credibility as a service provider.
- To actively promote strong and effective leadership within a care
quality structure that is built on the principles of open engagement,
appreciative enquiry, and learning.
- To develop and implement a leadership structure that safely devolves
decision making close to the point of care delivery.
- To ensure that effective performance management structures are in place
and that all staff have structured supervision and an annual appraisal with
personal development plan.
- To ensure staff are compliant with their statutory and mandatory
training and are provided with learning and development opportunities
appropriate to their needs, within financial constraints.
Tower Hamlets GP Care Group (The Care Group) was incorporated as a community interest company limited by shares in September 2014. Every general practice in Tower Hamlets owns one share of £1. The Care Group was formed to manage borough level contracts on behalf of the practices, deliver primary care led services and support general practices, and to be the provider voice of primary care in the wider health and social care system.
Read up more about Tower Hamlets here: http://www.towerhamlets.is/
The Care Group is also a member of Tower Hamlets Together, a place-based integrated partnership, which includes Bart's Health, East London NHS Foundation Trust, the London Borough of Tower Hamlets and the Council for Voluntary Services.
The key priorities for the Care Group are:
- Innovation and support for primary care
- Being a great place to work
- Integrating primary and community care
- Providing of high-quality cost-effective care to local people
- Influencing improvements in health outcomes
Qualifications
Essential
- Registered SCPHN (Health Visitor or School Nurse) with current NMC registration.
Experience
Essential
- Substantial experience in a senior operational leadership role within a Health Visiting, School Nursing or integrated 0-19 service.
Experience
Essential
- Demonstrable experience of managing large multidisciplinary teams, including performance, staffing, workforce planning and service delivery.
Knowledge
Essential
- Comprehensive knowledge of the Healthy Child Programme, safeguarding, public health priorities and national 0-19 policy.
Other requirements
Essential
- Proven track record of leading service transformation, quality improvement and delivery of contractual and performance targets.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
4 September 2026
Last checked
5 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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