Operational Flow Administrator - Whiston Hospital
Mersey and West Lancashire Teaching Hospitals NHS Trust
Prescot, L35 5DRView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
23 October 2026
4 days leftJob description
We're looking for friendly and enthusiastic Administrators to join our team in the Hospital Discharge Lounge on a 12 month fixed term basis This is a ...
Your role will include but not be inclusive of
- Providing general administrative and clerical support to the Discharge Lounge team.
- Booking patient transport
- Answering telephone calls and responding to enquiries.
- Supporting communication between ward staff, the Discharge Lounge and other hospital teams.
- Helping with everyday tasks to keep the service organised and running efficiently.
Flexibility is essential for this post.
The Discharge Lounge is a busy hospital service, and working days and times will need to be adjusted at times to meet changing service requirements.
You should be comfortable working different days and times from week to week, as your working pattern may vary depending on the needs of the service. You will not necessarily work the same days or hours every week but this will all be communicated and planned in advance.
Please find attached detailed job description and person specification for main responsibilities and requirements.
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Qualifications
Essential: - Educated to GCSE level or equivalent qualification and/or experience; - RSA/OCR III and/or equivalent qualification and/or experience
Knowledge & Experience
Essential: - Microsoft Office Products Experience; - Ability to work as part of a team
Desirable: - Experience working in an NHS environment; - Understanding of Trust Internal Policies as appropriate
Skills
Essential
- Word Processing Skills
- Audio-Typing Skills
- Medical Terminology
- Ability to accurately maintain computerised and manual filing / documentation systems
- Ability to use own initiative and work independently
- Ability to manage difficult/sensitive situations
Desirable: - Time Management Skills; - Knowledge of Trust computer systems
Other
Essential: - Comply with Trust policies and procedures at all times
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 October 2026
Last checked
19 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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