NHS 111 Mental Health First Responder
Pennine Care NHS FT
Manchester, M40 5BPView on map(opens Google Maps in a new tab)
Salary
£32,073 to £39,043
Contract
Permanent
Hours
Not specified
Closing date
21 October 2026
2 days leftJob description
The post involves working with people of all age (Children and Young People, Adults or Older People) experiencing a mental health crisis via the telep...
- Provide complex and sensitive information to a wide range of internal and external stakeholders (users of services, carers, multi-disciplinary staff, and other statutory / non statutory services)o Contribute to the safe and effective day to day operations of the service managing clinical enquirieso Provide a high standard of written and verbal communication that is clear and in line with local guidance.
- Role model effective communication: demonstrating empathy, respect, compassion, and hope where there may be barriers to understanding
- Ensure that individual episodes of care are delivered in a timely, effective and integrated manner.
- Promote a recovery model that empowers persons, carers and relatives to be at the forefront of decision making, owning their packages of care/treatment.
- Create, implement, and update care plans as required.
- Utilise a range of hardware, software and applications provided by Trust and other stakeholders to sources and record information and communicate with service users and partners and be proficient in the use of IT hardware and software and digital telephony.
- Champion persons' rights and service users including dignity, equality, diversity, choice and respect.
- Provide advice and guidance regarding mental health problems.
- Request information on specific individuals from Police Officers as per information sharing protocol
This list is not exhaustive of the responsibilities of this role.
Please read the job description and person specification.
Please note, we are looking for experienced registered nurses for this post.
We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.
Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We're really proud of our#PennineCarePeopleand do everything we can to make sure we're a great place to work.
All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.
If you come and work for us we will offer a range of benefits and opportunities, including:
- Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
- Flexible working opportunities to support your work/life balance
- Access to Continued Professional Development
- Involvement in improvement and research activities
- Health and Wellbeing activities and access to an excellent staff wellbeing service
- Access to staff discounts across retail, leisure and travel
Qualifications
Essential: - Registered Nurse/social worker; - Experience working with people of any age with mental health problems
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
7 October 2026
Last checked
8 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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