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NHS 111 Clinical Advisor - Hybrid Working

Practice Plus Group

Ipswich, IP3 9FHView on map(opens Google Maps in a new tab)

Salary

£24.47 to £30.60

Contract

Permanent

Hours

Not specified

Closing date

26 October 2026

7 days left

Job description

At the moment we offer a Golden Hello bonus for Pathways Trained CAs. We are particularly interested in hearing from fully qualified Pathways Advisors...

  • Pay: £24.47 per hour (7am-11pm) and £27.83 per hour (11pm-7am), with further pay enhancements of £30.60 per hour when working between Friday 18:00 to Monday 7:00am. Please note that the weekend rate is guaranteed but it is not contractual, it is just an incentive for working unsociable hours
  • Any training hours will be paid at £24.47 per hour
  • 25 days annual leave, increasing with service up to 28 days per year + bank holidays.
  • Guaranteed regular breaks
  • Practice Plus Group benefits including company pension scheme, life assurance, cycle to work scheme, retail discounts, and an employee assistance programme for you and your family.

What your typical day looks like

  • You will be required to speak with patients and providing them with telephone triage using the NHS Pathways systems.
  • Use of your clinical knowledge will be key in order to make decisions on the most appropriate action to take as well as homecare advice to callers.
  • In 111 we get calls about anything and everything, hence no two-days will be the same. However, you will receive a lot of support from the software systems.
  • We offer set shift patterns so you`ll always know when you`ll be working

You`ll be trained on NHS Pathways systems, a recognisable licence that you`ll receive on completion of training.

An NHS 111 Clinical Advisor you will be responsible for assessing callers

with a wide spectrum of clinical conditions; advising them on home care

management, next steps and referring them on to further care when

appropriate. The computer-based clinical decision system will facilitate

and support the advice given.

IUC / NHS 111 clinical advisors are required to work as part of a

multidisciplinary team within the service provided by providing highquality, evidence-based healthcare to the immediate needs of the patient.

You will demonstrate a commitment to a high-quality service, excellence

in clinical practice and continuous professional development, which are all

integral to the role and the development of the service.For a copy of the full JD then please get in touch.

Full-Time: Monday-Friday (9:30am-5pm) for 4 weeks + 1 additional day to complete internal training on LMS

  • It is essential that you attend training every day.
  • You will undergo assessments and call audits throughout training. Passing these is essential to continue with the role. Failure to pass on your second attempt will result in no longer being able to continue with the role.
  • After training, you will receive ongoing support to ensure youre ready to be signed off as a fully accredited Pathways Health Advisor.

The successful candidate will have the following skills and experience:

  • Significant post registration training/consolidation and experience
  • 2 years recent experience in adult acute or primary/community care
  • Strong understanding of patient management in primary or secondary care
  • Triage/telephone advice experience
  • Clinical decision making capabilities ability to demonstrate critical thinking
  • Experience of working independently

We are looking for

  • UK Registered Nurse (NMC) or Paramedic (HCPC) with appropriate post-registration acute Primary Care experience.
  • Excellent listening and communication skills, with good IT and keyboard skills.

Qualifications

Essential: - Registered Nurse or Paramedic.

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

15 October 2026

Last checked

19 October 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

PPG
Practice Plus Group

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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