Neighbourhood Health - Care Coordinator

Ensure the efficient

organisation and coordination of MDT meetings, accurate tracking of patient

pathways, timely collection and recording of information, and effective

communication between members of the MDT and relevant partner organisations

Maintain accurate and up-to-date

records of patients being considered or managed through relevant pathways

Work closely with

clinicians and other members of the multidisciplinary team

Contribute to the

delivery of a high-quality, organised and responsive service, supporting the

MDT to meet relevant targets and improve patient care

Escalate delays, concerns or issues

appropriately to the Neighbourhood Clinical Lead or relevant clinical

professional.

Act as a key administrative point of

contact for MDT-related queries

Coordinate regular MDT meetings, including arranging dates, preparing agendas and circulating relevant patient lists and information.

Attend MDT meetings and accurately record discussions, decisions, outcomes and actions.

Maintain an effective system for tracking actions arising from MDT meetings and ensure these are followed up within agreed timescales.

Ensure that relevant clinical and administrative information is available to support effective MDT discussions.

Act as a key administrative point of contact for MDT-related queries.

Maintain accurate and up-to-date records of patients being considered or managed through relevant pathways.

Monitor patient pathways and identify potential delays or outstanding actions.

Escalate delays, concerns or issues appropriately to the Neighbourhood Clinical Lead or relevant clinical professional.

Ensure that information relating to patient pathways is accurately recorded on appropriate electronic systems.

Support the MDT in monitoring progress against relevant targets and timescales.

Provide comprehensive administrative and secretarial support to members of the MDT and wider clinical teams.

Maintain accurate electronic records and databases in accordance with organisational requirements.

Collate information and produce reports to support audits, performance monitoring and service development.

Ensure that documentation and information are appropriately maintained and readily available to authorised staff.

Support the development and maintenance of effective administrative processes and tracking systems.

Communicate effectively with clinicians, nurses, allied health professionals and other members of the multidisciplinary team.

Liaise with external organisations, support services and other relevant agencies where required.

Respond appropriately to queries relating to MDT processes and patient pathways.

Establish and maintain effective working relationships with colleagues and partner organisations.

Communicate sensitive and confidential information in accordance with relevant policies and procedures.

Recognise the roles of colleagues within the organisation and their contribution to patient care.

Demonstrate the ability to work effectively as part of a multidisciplinary team.

Foster and maintain effective working relationships with clinicians, nurses, allied health professionals, administrative colleagues and external organisations.

Liaise appropriately with members of the wider health and social care system where required.

Recognise personal limitations and seek advice or escalate matters to the appropriate colleague when necessary.

Contribute positively to the development and effectiveness of the neighbourhood MDT.

Knowledge,

Previous

administrative experience, preferably within a healthcare or similar

environment.

of working with data, electronic records and information systems.

of working within or supporting a multidisciplinary team would be desirable.

Good

organisational and time-management skills, with the ability to manage competing

priorities.

written and verbal communication skills.

High

level of attention to detail and accuracy.

Understanding

of confidentiality, information governance and data protection requirements.

Demonstrates a commitment to continuous personal and professional development.

Participates in relevant training and development opportunities identified through appraisal and service requirements.

Demonstrates an understanding of relevant practice, PCN and organisational policies and procedures.

Keeps knowledge of relevant administrative processes, information governance requirements and NHS systems up to date.

In the performance of the duties outlined in this job description, the post-holder will have access to confidential information relating to patients and their carers, member practices, staff and other healthcare workers. All such information from any source is to be regarded as strictly confidential

Information relating to patients, carers, colleagues, other healthcare workers or the business of the organisation may only be divulged to authorised persons in accordance with the policies and procedures relating to confidentiality and the protection of personal and sensitive data

Keep up to date with IG And GDPR legislation

The post-holder will ensure the promotion and management of their own and others health, safety and security as defined in the organisations Health and Safety policy and the Infection Control policy and published procedures.

You will

be employed by the GP Federation, GP Health Connect Ltd. GP Health Connect is a forward-thinking

primary care provider organisation committed to delivering high-quality

healthcare services and supporting our member practices, patients and

communities. We currently employ ARRS staff on behalf of the PCN and deliver

services across Runcorn within the practices and community venues.

R Health PCN is a progressive and

collaborative Primary Care Network (PCN) dedicated to enhancing patient care

and supporting healthcare professionals. Our PCN is committed to promoting

health and well-being through patient-centred services and integrated care,

with a focus on meeting the needs of our community. Join us in delivering

high-quality healthcare and making a positive impact on patients' lives.

Skills and Knowledge

Desirable: - Experience handling difficult or sensitive conversations with patients and families.; - Advanced data analysis and data extraction skills using Excel.

Experience

Desirable: - Experience within an NHS Primary Care Network (PCN) or GP Practice.; - Pre-existing knowledge of local community, housing, and social care assets.

Qualifications

Desirable: - Formal Care Coordination or Health Coaching certification.