MSK Occupational Health Service Administrator - WorkFit Project
The Royal Orthopaedic Hospital NHS Foundation Trust
Birmingham, B31 2APView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Fixed-Term
Hours
Not specified
Closing date
4 October 2026
6 days leftJob description
An exciting opportunity has arisen for a committed, enthusiastic and highly motivated administrator to join our Occupational Health WorkFit Project, a...
Please note that this job vacancy may close before the advertised closing date if a sufficient number of applications are received. To ensure your application is considered and to avoid disappointment, we advise submitting your application as soon as possible.
- Provide comprehensive administrative support to the WorkFit Service.
- Manage appointment bookings, referrals and clinic schedules.
- Maintain accurate and confidential employee health records.
- Respond to telephone and email enquiries in a professional and timely manner.
- Process and track referrals.
- Ensure compliance with data protection and confidentiality standards.
- Assist with audits, data entry and reporting requirements.
- To act as the first point of contact for enquiries from staff accessing the WorkFit Service.
- Maintain adequate stationery supplies for the department and ensure that maintenance requests are monitored and followed through.
- Provide support for service meetings. Prepare meeting agendas, take and distribute minutes.
- Participate in training opportunities to develop skills and stay updated on relevant practices and regulations.
PEOPLE MANAGEMENT
Work closely with the Admin Team to ensure performance is aligned with the WorkFit Service goals, providing support and development as needed.
COMMUNICATION AND WORKING RELATIONSHIPS
To liaise with HR Department, Administration Team, Senior Leadership Team, Physiotherapists, Trust and BSol employees and outside agencies.
ANALYTICAL AND JUDGEMENT RESPONSIBILITIES
Act as the first point of contact for routine enquiries from staff, other healthcare professionals.
Handle sensitive situations, providing accurate information and support.
To ensure WorkFit Service is adequately covered from an administrative perspective during periods of staff absence.
Work with clinicians and WorkFit Service/ Project Team to coordinate and support all administrative tasks within the service.
Implement changes to enhance workflow and service delivery.
Please see attached full job description and person specification for further information.
The Royal Orthopaedic Hospital NHS Foundation Trust is one of the largest specialist orthopaedic units in Europe. We offer planned orthopaedic surgery to people locally, nationally and internationally.
Our Trust is a very special hospital; big enough to deliver world class services and small enough to offer exceptional patient and staff experience. We offer a working experience unique in the West Midlands and we're always on the lookout for passionate people to join our award-winning team.
The ROH is an equal opportunities employer. We employ people of difference and are committed to growing an inclusive culture, where difference is celebrated, and people feel able to bring their whole and authentic self to work.
We are a Disability Confident Leader and offer a range of inclusive, family friendly and flexible working arrangements and policies, to support our people in the workplace. Flexible working requests will be considered.
The Trust is committed to the Disability Confident Interview Scheme and will offer an interview to disabled applicants who meet the minimum criteria for a vacancy and consider them on their abilities.
If you have a disability and need any support with your application or require any reasonable adjustments to be implemented please do get in touch with the Recruiting Manager for this position so that the team can support you.
Qualifications & Training
Essential: - Educated to CGSE C or equivalent including English and Maths
Desirable: - NVQ Level 3 or equivalent qualification in administration or relevant experience
Experience
Essential
- Experience of undertaking a range of administrative duties
- Experience of working within NHS environment
- Good working knowledge of Microsoft Office applications including Word, Excel, Outlook and Sharepoint
Desirable: - Experience of working with Occupational Health processes; - Secretarial experience; - Experience of minute taking/meeting organisation
Skills & Knowledge
Essential
- A sound understanding of the NHS and the role data protection plays for healthcare workers
- Strong written and verbal communication skills, with the ability to communicate effectively at all levels
- Good organisational skills to ensure work is completed on time with strong attention to detail
- Able to work autonomously with minimal supervision
- Organised with the ability to prioritise tasks and work under pressure in a fast-paced environment with ability to ensure work is completed on time with attention to detail
- Excellent customer care skills
- Excellent telephone manner with the ability to address sensitive issues calmly
- Strong team ethic, with the ability to work both independently and collaboratively.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 September 2026
Last checked
18 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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