Mental Health Liaison Team Manager

Provide day-to-day operational leadership to the Mental Health Liaison Team, ensuring safe, effective and compassionate care.

Support and guide staff in managing complex mental and physical health presentations within the acute hospital.

Build and maintain strong working relationships with colleagues across Ipswich Hospital to ensure a proactive and seamless interface between mental health and physical healthcare.

Lead on reviewing team performance, activity data and KPIs, reporting into the wider care group and contributing to service development.

Oversee and support high-quality clinical documentation, safeguarding processes, and adherence to Trust policies.

Provide leadership presence across the service, supporting staff with decision-making, risk management and escalation.

Contribute to multidisciplinary meetings and promote shared clinical decision-making.

Support timely discharge planning and ensure mental health input into complex cases.

Offer guidance and education to acute hospital colleagues to enhance understanding and management of mental health presentations.

Participate in recruitment, HR processes, supervision, and staff development.

Promote a positive, flexible, "can-do" culture within the team.

This role requires confidence in managing competing demands, prioritising effectively, and supporting staff in a high-pressure environment.

We are seeking a highly motivated, forwardthinking leader who thrives in a stimulating, fastpaced and wellsupported environment. You will play a central role in:

Ensuring efficient delivery of the liaison service across a 24/7 rota.

Improving response times and management of referrals.

Enhancing knowledge and understanding of mental health within the acute hospital.

Supporting the team to meet key performance indicators.

Developing and strengthening partnerships and pathways to improve patient outcomes.

Leading service improvements and contributing to ongoing transformation work.

Supporting staff wellbeing, professional development and reflective practice.

Upholding a culture of honesty, involvement and shared ownership of patient care and job satisfaction.

The service operates 24/7, and leadership presence across the rota is required. A full induction will be provided, and we are committed to ongoing training and development, with shared opportunities across NSFT and ESNEFT.

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other. In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey. We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park. We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres. We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Qualifications

Essential: - Nursing degree or equivalent, Dip SW or Dip OT or equivalent, or HCPC registered

Experience

Desirable: - Evidence of providing leadership in an acute care environment including service development

Other

Essential: - Ability to travel