Mental Health Duty Practitioner

The post holder will support the day-to-day management of the duty team. This will include triaging complex referrals that come into the service that may come from professionals or clients self-referring. The post holder will manage, process, hear and deliver sensitive information which may be distressing in nature, and will manage risk within the triage process.

The post holder will also be required to caseload manage members of the therapy team both routinely and on demand, specifically where a team member needs immediate supervision relating to risk management of a client presenting in crisis.

The development of positive working relationships and the ability to work autonomously with partners, agencies and bodies both internal and external to the trust is key to the successful application of this role.

Working as part of the Duty Team you will be responsible for providing advice and support to our staff (CBT Therapists/Counsellors, DIT, IPT, Psychological Wellbeing Practitioners (PWPs) and our administrative team) about all aspects of clinical risk, supporting robust risk management and safeguarding processes across the service.

The Duty Mental Health Practitioner will have substantial client contact by telephone, often talking with people who may be distressed, to help screen client suitability for the service and make referrals where appropriate into secondary mental health services. There may be some additional responsibilities in supporting interface discussions between Talking Therapies Services and Secondary Care mental health services.

We welcome applicants who have experience of and confidence in managing risk. A working knowledge of primary and secondary mental health care services would be an advantage.

See attached JD for full details

As a Trust we remain bold and ambitious with plans for both service and system collaborative transformation over the coming years to improve the health and wellbeing of our local people through high quality care.

We pride ourselves onensuring our team has their wellbeing put first and as such provide a range of wellness opportunities including flexible working.

We are committed to the Greener NHS national ambition to becoming the world's first 'carbon net zero' national health system by 2045 (Greener NHS (england.nhs.uk). As part of this, sustainability is embedded in our strategy as one of our four key enablers. In order to deliver on this commitment, we recognise that we need a workforce that is as passionate as we are about achieving these goals, for the benefit of our service users, workforce, local communities and the planet alike.

The Trust is committed to ensuring that a diverse workforce is representative and inclusive at all levels. We would very much welcome applications from all under-represented groups including women, people with disabilities, people from global majority backgrounds, and those from the lesbian, gay, bi and trans communities.

The Trust is committed to the Step into Health scheme and actively encourages applicants from the Armed Forces Communities to apply.

Qualifications

Experience

Essential: - Experience of working therapeutically in community settings

Desirable: - Minimum of one years' post registration experience working in a community mental health setting

Knowledge

Essential: - Understanding of psychosocial interventions

Desirable: - Awareness of Cognitive Behavioural Therapy and principles of NHS talking Therapies service in relation to treatment for common mental health problems