Mental Health Crisis Worker (Crisis Safe Space)

The Crisis Safe Space service operates 3 nights per week from Thursday to Saturday (5.30 11:00pm) in our Frome premises. We provide a safe, welcoming, comfortable place for people experiencing acute emotional distress to receive the support they need We also work with our Open Mental Health partners to seek further support as required.

Ensure that all services are delivered in a warm and welcoming way, demonstrating ambition and hope for all service users.

Build trusting and collaborative relationships with service users

Working from a Trauma and Psychologically Informed approach, use a range of different interventions and support strategies such as motivational interviewing, brief interventions and solution focussed approaches to engage clients.

Carry out role adhering to Second Steps policies, procedures, values, code of conduct and current legislation using a Recovery orientated, psychologically informed, equalities-based approach.

Co-produce, implement and review recovery plan, crisis plan and other self-management tools e.g. Wellness Recovery Action Plan, in partnership with service users in line with best practice.

Second Step is a leading provider of mental health services. We offer excellent training and support, and we acknowledge the commitment and dedication of our employees, which is the foundation of our success. We would like to hear from people who share the same belief and values.

Experience

Desirable: - Proven experience of mental health issues and/or services, either as a user, carer or supporter