Mental Health Advisor– Mental Health Community Services
Berkshire Healthcare Foundation Trust
Slough, SL2 2DHView on map(opens Google Maps in a new tab)
Salary
£29,812 to £32,715
Contract
Permanent
Hours
Not specified
Closing date
21 October 2026
1 day leftJob description
Come and join our friendly team, as the Mental Health Advisor. This post is based at Britwell Health Clinic, in Slough, which is a quiet part of Sloug...
The Mental Health Advisor will be a key individual within the Mental Health Urgent Care Services for Berkshire and work as part of Crisis Resolution and Home Treatment Team's Triage Team to review all referrals received by CRHTT.
These referrals may be via NHS 111, patients, carers or from other teams both within and outside of the organisation.
You will provide basic health advise to patients who have been identified as not requiring onward referral to the CRHTT, or other services, and support them in managing their own symptoms at home whilst working under the guidance of a registered professional.
You will be responsible for the prioritisation of presenting clinical symptoms, throughout a 24-hour period. This will include the transfer of patient calls to the appropriate responders by undertaking brief clinical risk and mental state assessment, formulation and brief psychological interventions for people presenting in mental health crisis.
The post holder, working via telephone, will be responsible for validating, de-escalating crisis and coaching people in distress tolerance and emotional regulation strategies using a range of brief psychological interventions, empower patients, carers and families to manage distress and crisis effectively
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated 'outstanding' by the CQC, we're committed to providing the best possible care to people across Berkshire. As an employer, we're committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
- Caring for and about you is our top priority
- Committed to providing good quality, safe services
- Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
- Flexible working options to support work-life balance
- 27 days' annual leave rising with service + opportunity to buy and sell
- Generous NHS pension scheme
- Excellent learning and career development opportunities
- 'Cycle to Work' and car leasing scheme including electric vehicles
- Access to a range of wellbeing tools and services
- Discounts at hundreds of popular retailers and restaurants
- Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
- Generous maternity, paternity, adoption and special leave
- Free parking across Trust sites
Education, qualifications or training
Essential: - Degree in health/social care or equivalent qualification/experience
Continuous Professional Development
Essential: - Details and willingness to undertake further personal and professional development; - Evidence of all statutory and mandatory training completion
Previous Experience
Essential
- Strong knowledge and understanding of the health and social care systems and operating frameworks, clinical observations and the Mental Health Act
- Previous knowledge and experience of working in a care environment, through placements in an area of discipline, with service users who have complex mental health needs
- Demonstrable experience of excellent communication skills which promote two-way communication and help to establish collaborative team working and patient centred care.
- Uphold the Trust's values of being caring, committed and working as team through demonstrable examples and experience.
Knowledge, skills and abilities
Essential
- Effective and competent interpersonal, influencing, communication, observation and reporting skills
- Strong organisational skills and the ability to analyse situations and make the right decisions
- Ability to empathise, be supportive and sensitive to the needs of others as well as being able to cope with distressing circumstances
- Ability to cope in a pressurised environment and apply practical problem solving skills in everyday situations
- Ability to maintain written records which are tailored for the situation, such as patient notes, patient reports or presentations.
- Have a caring approach with a positive attitude
- Have a flexible approach in order to meet the needs of the service
- Competent IT skills and the ability to navigate around various systems and software packages
- Ability to work flexibly on a shift pattern as required and the ability to travel independently between locations to fulfil the requirements of the position
Additional Requirements
Essential: - To be a car driver and have access to a car
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
14 October 2026
Last checked
15 October 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related