Medicines Care Coordinator - Lewisham Division

• Working with the Lead Pharmacist and PCN Manager to support the achievement of KPIs, targets, and performance indicators
• Contributing to the delivery and coordination of medicines-related services across the Division
• Working collaboratively as part of a multidisciplinary healthcare team
• Supporting the implementation of innovative solutions and improved ways of working
• Working with key stakeholders to harmonise processes and improve service delivery
• Contributing to feedback, service improvement, and business planning
• Working sensitively with patients, their families, and carers
• Using initiative and problem-solving skills to identify opportunities for improvement
• Working flexibly and resourcefully to ensure tasks and priorities are completed effectively

• Vaccinations: As part of recruitment to Modality Partnership, we will check the vaccination status of all new starters so that we can manage individual and environmental risks. We will offer support to those who may be undecided about vaccinations. Some vaccinations for certain roles are mandatory, and you will be asked to provide evidence where there is a mandatory requirement.
• Right to work: All applicants invited for interview will need to provide proof of their right to work in the UK at the interview stage.
• References: Two references will be required prior to beginning employment, one of which must be your current or most recent employer.
• Employment history: You must notify us of any employment gaps of 6 weeks or more.

Essential

• Educated to NVQ3 or above or equivalent experience.
• Proficient in MS applications including Outlook, Excel and Word, and other related software packages.
• Good understanding of the General Practice prescribing environment, including interaction with other NHS organisations and third parties.
• Understanding of how General Practice relates to the wider healthcare system.
• Awareness of the importance of innovation in healthcare and the evolving landscape of Primary Care.
• Basic Medical Terminology.

Essential

• Ability to lead, motivate and inspire team members.
• Good written and listening and verbal communication skills.
• Excellent team-working and customer service skills.
• Able to deal effectively with difficult situations and challenging behaviour.
• Ability to coach, mentor and facilitate learning.
• Ability to work well under pressure and to tight timescales.
• Ability to problem-solve innovatively and creatively, thinking outside the box to identify solutions and improvements.
• Ability to follow policies, practices and protocols.

Essential

• Professional approach to work.
• Comfortable using judgement to take decisions on own initiative.
• Self-starter, able to work unsupervised and on own initiative, with the ability to prioritise own workload and multitask.
• Courteous and effective when dealing with people.
• Able to exchange information in a tactful and appropriate manner.
• Good telephone manner.
• Strong team player.