Medicine and Recall Care Coordinator

Develop and implement proactive care services to

help improve and maintain the health and wellbeing of our practice

population. Proactively identify and work with a cohort of patients to

support their personalised care requirements, using the available decision

support aids.The

duties and responsibilities may include any or all of the items in the

following list. Duties may be varied from time to time under the direction of

the Clinical Contracts Manager, dependent on current and evolving practice

We are looking to recruit a Care

Coordinator to provide clinical admin support to our Contracts and Clinical

Pharmacy Team. The role will be varied and include daily processing of repeat

medication, dealing with medication queries from patients and outside agencies,

carrying out prescribing audits, actioning safety alerts, managing the recall

system for medication management, imputing of clinical data and direct patient

contact to encourage uptake of services. You would play an important role to

proactively identify and work with people, including the frail/elderly and

those with long term conditions, as well as outreach work of patients who may

not be engaging with our services.

You would work closely and in

partnership with the practice clinical teams, Clinical Pharmacists, and other

members of the PCN multi-disciplinary teams providing coordination and

navigation for patients and their carers across health and care services.

The successful candidate will display a

compassionate nature, be knowledgeable about health care practices and

medication, whilst providing exceptional customer service. You will have

excellent communication skills, and a high level of IT literacy. Familiarity

with IT systems including EMIS and Docman 10 would be desirable.

If you're looking for a rewarding role where you can combine patient care, medicines management and proactive population health work, we'd love to hear from you.

Experience