Medical Secretary

You will be responsible for undertaking a wide range of secretarial and administrative

duties and the provision of administrative support to the multidisciplinary

team.

Duties can include but are not

limited to, the processing of information (electronic and hard copy) in a

timely manner, liaising with multidisciplinary team members and external

agencies such as secondary care and community service providers in accordance

with current policies, including the use of the electronic referral service

(ERS).

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

a.Processing letters, reports and associated documentation as required

b.Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

c.Manage all enquires in an effective manner

d.Maintain an accurate referrals database

e.Action all incoming e-mails

f.Process calling letters as requested

g.Scanning of patient related documentation and attaching scanned documents to patients healthcare records

h.Input data into the patients healthcare records as necessary

i.Process referrals using the electronic referral system (ERS)

j.Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms

k.Read code data on EMIS

l.Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

m.Manage all administrative queries as necessary

n.Carry out system searches as requested

o.Maintain a clean, tidy, effective working area at all times

p.Support all clinical staff with general administrative tasks as requested

West Walk Surgery is a large patient focused practice, consisting of 5 GP Partners, 8 salaried GP's, Mental Health Nurse, Clinical Pharmacists, Pharmacy Technicians, Paramedics, Physios, Practice Nurses and HCA's, all supported by the Reception and Admin teams.

Qualifications

Essential: - Educated to GCSE level

Desirable: - Administrative qualifications

Experience

Desirable: - Experience of EMIS Web Experience of working in primary care