Band 5 Clinical Pathway Manager- Cardiology & Cath lab
Royal Free London NHS Foundation Trust
London, NW3 2QGView on map(opens Google Maps in a new tab)
Salary
£38,488 to £46,852
Contract
Permanent
Hours
Not specified
Closing date
8 October 2026
8 days leftJob description
To lead a team of Band 4 Patient pathway navigators and be responsible for the smooth running of the patient's Cardiology journey from referral to dis...
The Cardiology service is looking for a dynamic and resilient clinical pathway manager to join our team. This is a pivotal role within the team and will be supported by the Service Manager. You would be responsible for maintaining service delivery and improvement within the department.
Be able to support, lead, and manage staff membersBe proactive, enthusiastic, and resilientBe able to lead in improving processesBe able to build collaborative working relationships with clinicians
A primary focus will be RTT managing an allocated workload as well as managing the administrative team. The successful candidate will be based at our Royal Free Site.
The successful candidate will be expected to act with autonomy for the day to day management and supervision of the administration staff to ensure an excellent level of customer service. They will be required to demonstrate the Trust values, the responsibilities of the job description and person specification and in particular have experience of line managing staff, working with various staff groups and excellent communication & organisational skills.
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the topFor more information please follow link https://www.royalfreelondonjobs.co.uk/
Royal Free World Class Values
Essential: - Demonstrable ability to meet the Trust Royal Free Values
Education and Professional Qualifications
Essential
- Diploma level qualification or equivalent experience.
- English and Maths at GCSE level or equivalent.
- Customer Services attendance certificate
- Strong working knowledge and proficient in the use of Outlook package - Power point, Excel, Microsoft Word as well as Access, email, Internet.
- Courses / further study attended to demonstrate evidence of personal development.
- Knowledge of Cerner
- Knowledge of medical terminology.
Desirable
- RSA 2 or RSA 3 word processing/typing or qualifications equivalent experience.
- Knowledge of medical terminology.Courses / further study attended to demonstrate evidence of personal development.
Experience
Essential
- Previous experience of working with the public and/or patients in a healthcare environment.
- Previous administrative and organisational experience
- Experience of managing and prioritising own workload and working to deadlines
- Experience of managing staff & a Team
- Previous administrative and organisational
- Experience of dealing with non-routine and complex problems
- Experience with Managing a services PTL to avoid breaches and meet performance demands
Desirable: - Data analysis and reporting; - Patient-centred service delivery
Skills and aptitudes
Essential
- Excellent written and verbal communication skills
- Excellent organisational skills with meticulous attention to detail
- Excellent customer care practice, being polite, sympathetic, patient and diplomatic
- Understanding patient confidentiality
- Ability to confidently interact and share knowledge with staff at all levels
- Proof of continuous learning and development
- Ability to use databases & Review and present data
- Awareness of National and Trust pathway targets (such as 18 week RTT target)
Personal qualities and attributes
Essential
- Ability to maintain excellent communication attributes channels and good customer services
- Maintain a high level of professionalism in manner
- Ability to work under pressure and use own initiative to prioritise tasks
- Good interpersonal skills having a friendly and approachable manner
- Proactive, forward-thinking, quick problem solving attitude
- Ability to work flexibly to accommodate peaks and troughs of activity
- Team work and ability to develop strong collaborative working relationships within different teams and relevant administrative, clinical and management staff
- Ability to work without direct supervision
- Reliability - good time keeping
- Ability to maintain excellent communication channels and good customer services
- Ability to work under pressure and use own initiative
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
30 September 2026
Last checked
30 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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