Medical Secretary
The Park Surgery
Herne Bay, CT6 5RE
Salary
£13.67
Contract
Permanent
Hours
Not specified
Closing date
14 September 2026
14 days left
Job description
We are seeking a friendly, organised and professional Medical Secretary to join our busy GP Practice. The role is for 17 hours per week and the work p...
The successful candidate will provide high-quality administrative and secretarial support to our clinical team, ensuring the smooth coordination of patient referrals, correspondence, and medical records.
This is an excellent opportunity for someone with strong communication skills, excellent attention to detail and the ability to work efficiently in a fast-paced healthcare environment.
- Type letters, reports and associated documentation as required.
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently and in the required format.
- Manage all enquiries in an effective manner
- Manage and action all incoming emails
- Accurately input and update data in the patient's healthcare records as necessary
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers/patients queries appropriately
- Manage all administrative queries as necessary including Docman and EMIS tasks and rapid access and reports.
- Run system searches including ERS Worklists, and report on outstanding referrals, ensuring patient records and referring GPs are kept up to date.
- Process and transcribe orthopaedic clinic dictations on Lexacom
- Support all clinical staff with general administration tasks as requested.
We are a friendly and forward-thinking GP Practice looking after over 25,000 patients in and around Herne Bay. We are based over two sites and have a large team of staff all working together to provide a high standard of person centred care for our patients.
We are a flexible, friendly and supportive Practice. Ensuring our employees feel valued and happy in the workplace is an important value to us.
Experience
Essential
- Previous experience of working in a GP Practice or healthcare setting
- Experience of working in a busy environment working to tight deadlines
- Experience working in an environment with direct patient contact
Desirable
- Experience of working as a Medical Secretary
- Knowledge of the NHS e-Referral Service
- Knowledge of EMIS, Lexacom and Docman
- Knowledge of local hospitals
Skills
Essential
- Ability to communicate effectively with people at all levels by telephone, email and face to face
- Excellent attention to detail and literacy skills
- Excellent organisation skills with the ability to prioritise and multi-task
- Able to work under pressure and to deadlines
- Able to work well as part of a team
- Tact, diplomacy and sensitivity
- Flexibility and confidentiality
- Strong IT skills
Desirable
- Minute taking
Qualifications
Essential
- Minimum Grade C (4) GCSE or equivalent in English Language and Maths or equivalent qualification
Desirable
- Medical Secretary Course/Diploma
- Medical Terminology Course
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
24 August 2026
Last checked
26 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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