NHSCloses in 11 days

Medical Secretary

South Tyneside and Sunderland NHS Foundation Trust

SUNDERLAND, SR4 7TP

Salary

£28,392 to £31,157

Contract

Permanent

Hours

Not specified

Closing date

11 September 2026

11 days left

Job description

A number of exciting opportunities have arisen for Medical Secretaries and Booking Clerks across our organisation. We are looking for dynamic and enth...

The

roles primarily involves typing correspondence, managing patient appointments,

dealing with phone queries, managing clinical diaries and rotas, validating

waiting lists alongside other secretarial and administrative duties which

contribute to the efficient running of services. Applicants should possess

AMSPAR, OCR, RSA Level 3 or equivalent typing/keyboard qualification or have 2

years proven experience in a similar role.

Knowledge of medical terminology and experience in audio typing is

desirable but not essential.

Applicants

will need excellent organisational skills, a flexible approach to work and

possess an empathetic nature to be able to confidently deal with patient

queries. Level 2 numeracy and literacy

skills are essential to the post and MUST

be shown in your application, if these qualifications arent listed in your

application, you will not be shortlisted.

Please add your telephone number to your application form so we can contact you quickly if required.

One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.

We welcome all applications irrespective of peoples race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under- represented groups. Looking after our workforces health and wellbeing is a priority for us. We also provide access to high quality education, training, career progression and support. Flexible working is supported via our Flexible Working Policy.

The Trust employs around 8,746 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Care Co-ordinator to help staff with childcare arrangements.If you use AI,

and it poses a risk to the integrity of your individual recruitment process, we

may withdraw your application at any stage of the process.

Skills

Essential

  • Proven Interpersonal /communication skills.
  • Effective written communication skills
  • Data input skills
  • Effective organisational skills

Physical / Mental Ability

Essential

  • To work under pressure and to tight deadlines
  • To work independently or as part of a team
  • To deal effectively with patient enquires
  • To use initiative to problem solve

Attitude

Essential

  • Committed to delivering quality patient care
  • Motivated and enthusiastic- Target and results driven

Knowledge / Qualifications

Essential

  • Microsoft Office Packages e.g. Word, Outlook, Power Point, Excel
  • AMSPAR Diploma level 3, OCR/RSA level 3 or equivalent typing/keyboard qualification or 2 years experience in a similar secretarial / administrative role
  • Educated to GCSE Level 2 (Numeracy and Literacy) (Grades A to C) standard or equivalent

Desirable

  • Knowledge of Hospital Information Systems
  • Knowledge of Trust secretarial Standards
  • Knowledge of NHS Waiting Time targets

Experience

Essential

  • Working in a customer focussed / service environment

Desirable

  • Previous NHS Experience
  • Previous Medical Secretarial Experience

How to apply

Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.

Provenance

Source

NHS Jobs

First seen

28 August 2026

Last checked

31 August 2026

Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.

About the employer

STA
South Tyneside and Sunderland NHS Foundation Trust

NHS organisation

This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.

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