Medical Secretary
Norvic Family Practice
Smethwick, B67 5PU · SMETHWICK, B66 3PZView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
24 October 2026
43 days leftJob description
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carr...
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
- Type letters, reports and associated documentation as required and within the specified timescales as appropriate
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquiries in an effective manner
- Process incoming letters/emails/messages as requested within a timely manner
- Scan documentation and attach scanned documents to patients healthcare records
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Conduct clinical system searches as requested
- Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Participate in local initiatives to enhance service delivery and patient care
- Produce meeting agendas and record the minutes of meetings
- Support and participate in shared learning
- Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
- Accurately input and code SNOMED CT data on the clinical IT system
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
- Type letters, reports and associated documentation as required and within the specified timescales as appropriate
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquiries in an effective manner
- Process incoming letters/emails/messages as requested within a timely manner
- Scan documentation and attach scanned documents to patients healthcare records
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Conduct clinical system searches as requested
- Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Participate in local initiatives to enhance service delivery and patient care
- Produce meeting agendas and record the minutes of meetings
- Support and participate in shared learning
- Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
- Accurately input and code SNOMED CT data on the clinical IT system
The medical secretary's role is to assist referring clinicians with processing patient referrals, to obtain results/information as necessary, and carry out other administrative tasks for the surgery. Main duties of the job
- Type letters, reports and associated documentation as required and within the specified timescales as appropriate
- Liaise with external agencies such as hospitals and community services, ensuring referrals are processed efficiently
- Manage all enquiries in an effective manner
- Process incoming letters/emails/messages as requested within a timely manner
- Scan documentation and attach scanned documents to patients healthcare records
- Process referrals using the electronic referral system (ERS)
- Answer incoming phone calls, transferring calls or dealing with the callers request appropriately
- Manage all administrative queries as necessary
- Conduct clinical system searches as requested
- Adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
- Participate in local initiatives to enhance service delivery and patient care
- Produce meeting agendas and record the minutes of meetings
- Support and participate in shared learning
- Process requests for information i.e., SAR, insurance/solicitors letters and DVLA forms
- Accurately input and code SNOMED CT data on the clinical IT system
Qualifications
Essential: - experience in working in a GP Surgery; - experience with system 1 TTP; - experience with ERS
Desirable: - experience in working in a GP Surgery; - experience with system 1 TTP; - experience with ERS
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
11 September 2026
Last checked
11 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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