Medical Secretary - MVCC Oncology Admin
East and North Hertfordshire Teaching NHS Trust
Northwood, HA6 2RNView on map(opens Google Maps in a new tab)
Salary
£28,392 to £31,157
Contract
Permanent
Hours
Not specified
Closing date
23 September 2026
14 days leftJob description
We are recruiting for a Medical Secretary who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our pa...
To co-ordinate and arrange treatment for the Cancer Centre's patients, and for ensuring the patients 'medical records are properly maintained.
To provide a central point of reference for the Cancer Centre.
To manage constantly changing priorities and deadlines.
To handle enquiries from staff, patients and relatives.
To provide administrative and secretarial support to the consultants and their teams.
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Qualifications / Training
Essential: - 5 Grade A-C GCE or equivalent, including English & Maths; - Secretarial e.g. RSA II in typing
Desirable: - AMSPAR
Previous Experience
Essential
- Secretarial and administration work
- Previous experience of delivering high standard work in a fast-paced, high volume environment
- Experience of working both in a team and autonomously
- Experience of working with difficult customers and challenging situations
- Experience of working in a diverse environment, valuing equality for patients and staff
Desirable: - Previous oncology experience; - Medical secretarial experience; - Patient contact Hospital PAS system; - Previous experience in a Health or Care setting
Skills
Essential
- Ability to work on own initiative
- Good computer skills
- Excellent interpersonal skills with the ability to liaise effectively with a wide range of multi-disciplinary staff
- Ability to follow complex protocols and feed back to senior staff as appropriate
- Excellent written communication skills, with attention to accuracy and ability to proof read
- Excellent organisational and time management skills to meet deadlines
- Strong customer care skills, treating customers with dignity and respect
- Tact & Diplomacy skills to deal with sensitive issues discreetly
- Ability to work well in a busy environment, under pressure and to deadlines
- Flexible, team player
Knowledge
Essential
- Knowledge of workings of clinics / hospital procedures
- Knowledge of and commitment to continuously improving Services through an ability to sustain clear performance focus on achieving demanding goals
- Knowledge of office systems including Microsoft Office, Word, Outlook and Excel
Desirable: - Knowledge of medical terminology
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
9 September 2026
Last checked
9 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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