Medical Secretary

Type referral letters, reports, submissions, etc. using

audio typing and from tasks. Complete and submit referral forms.

Arrange hospital referrals, appointments, and

admissions. Deal with all patients requiring referral, including helping

patients at the desk or on the telephone.

Maintain an overview document of available referral

pathways and methods for submission.

Monitor and manage the electronic referral system

Process outgoing mail (post and/or courier) and take to

post box.

Monitor stock of letterhead paper, compliment slips and

postage stamps.

Open all incoming post and distribute to all concerned

as per the protocol and the preparation of incoming clinical post for

scanning.

On a rota basis, prepare, scan and code all referral

forms and cards. Scan all confidential letters/forms/reports etc.

Attend to EMIS and Docman tasks in a timely manner.

File inbound Docman letters and forward to clinical

coding team for processing.

Monitor and manage the practice generic email accounts.

Handle requests for private medical reports from

Insurance companies and Solicitors, ensuring requests complies with all Data

Protection and Caldicott issues. Produce insurance report electronically.

Scan completed form into patients record and post.

Record medical and report requests on spreadsheet and

produce accurate invoice records, ensuring payment is received (in advance as

appropriate) for Private Work.

Conduct a monthly review of private fees outstanding,

chasing debt for payment.

Ensure patients notes are copied as required and issued

with appropriate invoice by recorded mail.

When requested, update the patient and staff list of

Private Fees, including the pricing for travel services and the travel

pricing calculation sheet.

Action Subject Access Requests and Private paperwork using

iGPR software.

Maintain an up-to-date directory of all referral forms

on the EMIS Web Resource Publisher, communicating changes to relevant staff

when new forms are issued.

Maintain the digital dictation system through Lexacom.

Manage the franking machine, including payments.

Laurel Bank Surgery is a well-established GP

practice committed to delivering high-quality patient care. We pride ourselves

on providing a supportive working environment where teamwork, professionalism

and continuous improvement are valued.

We offer a welcoming workplace, opportunities

for personal development and the chance to make a real difference to the care

we provide for our patients.

Qualifications

Essential: - Good standard of education with excellent literacy and numeracy skills

Desirable: - AMSPAR (or equivalent) qualification

Experience

Essential: - NHS/Primary Care/general practice experience