Medical Secretary

Locum Medical Secretary (SystmOne) NHS GP PracticeLondon W2 We are looking for an experienced Locum Medical Secretary to join a busy NHS GP practice in London W2. This is a full-time, Monday to Friday locum role offering a competitive hourly rate. Role Purpose You will provide high-quality administrative and secretarial support to GPs and the wider primary care team, ensuring accurate patient correspondence, efficient diary management and smooth day-to-day practice operations using SystmOne. Key Responsibilities

Type and produce clinic letters, referral letters, test result correspondence and other clinical documentation from dictation or electronic templates, ensuring accuracy, confidentiality and timely turnaroundManage GP and clinician diaries: book, amend and prioritise appointments; coordinate home visits, urgent slots and clinic sessionsUse SystmOne to update patient records, scan and file correspondence, process e-requests (e.g. prescriptions, referrals, fit notes) and track outstanding tasksHandle telephone and email enquiries from patients, hospitals, community teams and other agencies, triaging appropriately and escalating clinical queries to the right clinicianPrepare documentation for clinics, MDTs and meetings; collate case lists, print notes/records and record outcomes as requiredProcess and chase test results, referrals and hospital correspondence; ensure actions are logged and completed in line with practice protocolsSupport the reception/admin team with cover when needed, including prescription processing, patient queries and general administrative dutiesMaintain strict confidentiality and comply with GDPR, data protection, safeguarding and information governance policiesAdhere to practice policies, NHS standards and CQC requirements, contributing to a safe, efficient and patient-focused service Essential Skills and Experience

Minimum 2 years' experience as a medical secretary or similar clinical admin role within a GP practice or NHS settingProven experience using SystmOne for diary management, correspondence and patient recordsExcellent audio and copy typing skills with high accuracy and speed; strong command of medical terminologyConfident handling sensitive patient information with a clear understanding of confidentiality and data protectionStrong organisational skills, able to prioritise a varied workload in a busy practice environmentExcellent communication skills (telephone, email and face-to-face) with patients, clinicians and external agenciesAbility to work independently, take initiative and adapt quickly to changing priorities Desirable

AMSPAR or similar medical administration qualificationExperience working in a London GP practice or familiarity with local primary care pathwaysFamiliarity with CQC requirements and primary care compliance

This post is subject to the Rehabilitation of Offenders Act 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.BSR Health are a Specialist Healthcare Agency. If you are interested in working with us, or have any other questions aboutthis role, please don't hesitate to get in touch.