Medical Secretary
Bristol NHS Foundation Trust
Weston-super-Mare, BS23 4TQView on map(opens Google Maps in a new tab)
Salary
£25,760 to £27,476
Contract
Permanent
Hours
Not specified
Closing date
7 October 2026
7 days leftJob description
The post holder will work within University Hospitals Bristol and Weston and be responsible for providing an efficient and effective secretarial servi...
- To liaise with and act as a point of contact for patient, clinical and non-clinical staff via telephone and email
- Escalate patient queries, capacity problems and general issues the role's line manager of relevant clinical staff as appropriate
Patient Care
- To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives
- Ensure patient records are up to date and maintained
- To carry out associated clerical duties, for example maintaining accurate filing systems, receiving post, diary management and scanning patient notes if required
Service Development
- Attend training courses as required to support personal development and the needs of the service
- Assist in training of new members of the team
- To type, edit and proof-read clinical letters, general correspondence and reports using the Trust's clinical noting system, ensuring thatcorrespondence is dispatched within the Trust's target turnaround times
- Use the relevant computer systems to accurately input and retrieve patient information, updating patient demographics where necessary
- Act with flexibility to utilise skills in other functions if and when appropriate or required by the role's line manager
- Act with flexibility to adjusting work patterns to meet the needs of the service
For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy.
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations,operatingfrom three main sites at Southmead, Bristol citycentreand Weston.
With an annual turnover of £2.3 billion, we are now one of the largest NHS trusts in the United Kingdom. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that theSouth Westhas to offer.Bristol NHS Foundation Trust values all people as individuals. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retaina workforce whichrepresentsthe rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.
Knowledge & Experience
Essential: - Experience of dealing with the public, both on the telephone and in person
Desirable: - Clerical/administrative experience; - Previous NHS experience; - Understanding of medical terminology
Skills & Abilities
Essential
- Effective and polite manner when dealing with people
- Ability to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- Ability to work effectively in a busy team
- Ability to work on your own, using your own initiative if required
- Effective Organisational skills
- Good IT skills
- Attention to detail
- Ability to adapt to use new computer packages and programmes
- Confidence to handle difficult conversations with patients, relatives and carers
Qualifications & Training
Essential
- Educated to GCSE, grade C or above (or equivilent) in English Language and Maths
- Business and Administration Level 3 NVQ or equivalent experience
- Qualified in word processing or audio typing (or equivalent)
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
23 September 2026
Last checked
24 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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