Medical Secretary

Supports the Senior Medical Secretary in ensuring that the provision of a secretarial service within the relevant clinical specialities is both effective and efficient and utilises all available resource.

With support and guidance act as a point of contact and be responsible for the dissemination of information, messages and enquiries, liaising with multi-disciplinary team members, other health professionals and staff within and external to the Trust.The job holder will have involvement with Clinicians and Service Managers across the Trust to ensure that patients are treated in accordance with the Trust's policy and procedures.

The postholder will be responsible for a range of duties related to patient pathway management including processing of clinic letters using the T-Pro digital dictation system and ensuring RTT is recorded accurately with relation to national and local RTT standards. Data quality improvement and validation, using the Trust pathway validation apps and cleansing of all EPR waiting lists as required.

Candidates should be literate and numerate, with excellent organisational and time management skills. Medical Secretary experience is desirable but not essential.

Providing secretarial/administrative support with typing, scanning, photocopying, opening and distributing mail as appropriate.Have a detailed understanding of the Trusts Access Policy and other National/local targets ie. RTT, and works to the standard operating procedures developed to support patient pathways.Validate data regarding patient pathways to ensure PTLs are updated on a weekly basis.Use initiative in filtering information and be proactive in dealing with routine matters, seeking support from the Senior Medical Secretary.To audio type, clinical letters and process minutes of meetings as required.Assist with any data collection and entry required.Deal with telephone enquiries from patients, relatives, etc, which may be of a sensitive nature, in a constructive and sympathetic manner, referring to the appropriate person where necessary.To ensure that EPR is updated with patient data when received from patients.Maintain efficient office systems.Ensure accuracy when administering relevant IT systems. The systems will include EPR and/or other local IT systems.Works in close liaison with the Senior Medical Secretary and other secretaries and administrative team to assist in the smooth running of the Medical Teams secretarial and administrative service.Works to the SOPs developed to support patient pathways.The job holder will contribute to the effective and efficient running of the service highlight any areas where efficiency can be realised.The jobholder will support the Medical Team in implementing new ways of working, revised operating procedures and policies alongside general improvements to processes and practice.Such duties at a comparable level of responsibility associated with the work of the post which may vary from time to time.

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Experience

Desirable: - Medical Secretary Experience

Skills

Essential: - Literacy and Numeracy skills; - Excellent verbal and written communication skills; - Ability to achieve thoroughness and accuracy when accomplishing a task

Desirable: - Audio Typing

Knowledge

Desirable: - Knowledge of Patient Administration System (or equivalent system); - Medical Terminology; - Knowledge of RTT rules and validation of patient pathways

Qualifications

Essential: - Educated to GCSE standard*

Desirable: - High level of typing/word processing skill; - Vocational qualification level 3 or equivalent