Medical Secretary - Apprenticeship Opportunity

• To prepare clinic lists, room space and all necessary documentation prior to clinic sessions
• Diary management for the consultant including all aspects of meeting bookings and MDT meetings and ensure consultants are fully prepared for meetings
• Effective organisation and scheduling of clinics and appointments; cancelling, re-arranging and sending letters as appropriate
• Typing of letters to GPs, other general correspondence and clinic sessions sometimes of a distressing nature
• Audio typing of consultant/medical correspondence, sometimes of a distressing nature
• To correspond with patients, GPs and other primary, secondary and voluntary care agencies
• Liaise with parents for repeat prescription requests
• Follow up information requests with other agencies e.g. blood test results from pathology and update SystmOne accordingly.
• Responsible for the ordering and subsequent security of prescription pads. Maintain a register, ensuring items are logged and signed for.
• Dealing with telephone calls from patients, signposting appropriately and updating the consultants accordingly
• Filing, photocopy and SystmOne scanning of information into medical records
• Deal with telephone enquiries in a courteous and efficient manner, recording messages as per agreed systems and escalating as per protocols.
• Deal with incoming and outgoing paper work as appropriate.
• Provide administrative support to clinical meetings including note/minute taking where appropriate.

Essential

• English and Maths at level 2 or equivalent (GCSE 9-4 or A*- C or functional skills level 2)
• NVQ level 2 or equivalent in a related subject
• NVQ level 3 in related subject or willingness to undertake a relevant Level 3 Apprenticeship

Essential

• IT skills in Microsoft Office Packages
• Working in a busy office environment
• Office procedures i.e. scanning, photocopying, message taking
• Diary Management

Essential

• Good interpersonal skills
• Ability to communicate effectively both verbal and in writing
• Awareness and understanding of the requirement for discretion and confidentiality
• Ability to relay correct messages but verbal and in writing