MEDICAL RECEPTIONIST
The Bradford Moor Practice
Bradford, BD3 8QHView on map(opens Google Maps in a new tab)
Salary
Negotiable
Contract
Permanent
Hours
Not specified
Closing date
31 October 2026
12 days leftJob description
We need a reliable, motivated, hard working and flexible individual to join our friendly busy team. Must have SystmOne experience withgood computer an...
Greeting and directing patients and visitors on
arrival.
Signposting patients to the most appropriate healthcare professional.
Registering new patients.
Booking appointments.
Using photocopier, telephone, email and clinical system.
Respond to the needs of clinicians during surgery.
Respond to requests from Management.
Preparing consultation rooms, prior to and after surgery.
General housekeeping (e.g. keeping waiting and office areas clean and tidy).
Action tasks on SystmOne
Provide clerical assistance to support the delivery of patient services, e.g. post, data input and scanning.
- To provide and effective, polite and efficient point of contact to all patients and visitors to the Practice.
- To create and instil an atmosphere of calm, pleasant and peaceful surrounds. Maintain a positive attitude at all times. Smile when you answer the phone. Remember never say it is not my job to.
- Always say what you can do, not what you cannot do.
- Acknowledge and welcome the arrival of patients with a booked appointment at the front desk.
- Make future appointments and allocate appropriate same day appointments.
- Liaise with duty doctor via SystmOne any instructions regarding the processing of lists that are undertaken in line with the agreed procedure.
- Answer the telephone within 4 rings and ensure all messages are recorded in SystmOne and are dealt with or passed to the appropriate person for action.
- Deal with actions arising from the post when dealt with by the duty doctor.
- Deal with prescriptions requests and home visit requests as they come in, on the telephone and face to face.
- Make up a visit list each day and print out a patient summary relating to each person being visited.
- Exhibit willingness to train on new technology and updated systems, as required.
- Ensure all aspects of Health and safety are adhered to and breaches reported to Management.
- Flexibility when asked to cover shifts for holidays, sickness, absences remember you never know when you might need cover.
- Generally keeping the reception area, in fact all areas clean and tidy.
- Scan all post into SystmOne record as agreed. Ensure accurate data entry onto SystmOne according to protocols.
We are a kind hearted team that care. Providing an excellent quality of service to patients and care providers.
We work well together ina friendly, happy environment. Offering advancement and training where required
Candidates will work comfortably under pressure while multi tasking in a fast paced environment. Job responsibilities to include but not limited to, answering all incoming call in a professional courteous manner. Perform all dutieswhilstmaintaining confidentiality of all doctors, staff & information.
Qualifications
Essential: - English and maths to GCSE standard.; - SystmOne Experience.
Desirable: - Use of Microsoft office/word.; - Use of Outlook.
Experience
Essential: - Experience working as a team player.; - Ability to provide good customer service.
Desirable: - Previous experience of working at a GP Practice.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
16 September 2026
Last checked
18 September 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
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