Medical Receptionist

Successful candidates will need to be able to demonstrate previous administrative and customer service experience and have the skills to adapt to and prioritise the duties of a busy reception desk, remaining calm and focused to ensure a high standard of care is delivered to patients. The ideal candidate will be a team player with excellent verbal and written communication skills. Computer skills are essential, and experience with a clinical system would be advantageous, but training will be provided for the right candidate. The post holder will also need to be flexible in their hours to cover either mornings or afternoons when required, working part-time 25 hours per week either 8am to 1pm or 1.30pm 6.30pm Monday to Friday.

Stanley Health Centre

Receptionist job description

Job Title: Medical Receptionist

Line Manager: Assistant Practice Manager

Accountable to: Practice Manager

Hours per week: 25

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of information and assisting patients as required. To act as the central point of contact for patients, the distribution of information, messages and enquiries for the clinical team, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers.

We will strive to

Provide a service which puts patients needs and welfare at the heart of everything we do.

Generic Responsibilities

All staff at Stanley Health Centre have a duty to conform to the following:

We offer a comprehensive induction programme, training and ongoing development to support the role, 5 weeks annual leave plus bank holidays (pro-rata) and the NHS Pensions Scheme.

Please note that this vacancy may close before the advertised closing date if sufficient suitable applications are received. If you have not heard from us within 4 weeks of the closing date, you should assume you have not been shortlisted but we would like to thank you for your interest in the practice.

If you have further questions and would like to find out more about this post email : Pat.Foster3@nhs.net

Qualifications

Desirable: - Experience of working in a health care setting; - Systmone user skills