Medical Receptionist

Posterngate Surgery are looking for an enthusiastic, understanding, flexible, well-organised person to expand our friendly reception team. Experience with a health care provider is preferred, but not essential as training will be provided.

Ensure

an efficient and friendly reception service is provided to patients and any

other visitors to the Practice.

Deal

with all general enquiries efficiently and courteously and when necessary in

private, explain procedures and make new and follow-up appointments.

Using

your own judgement and communication skills ensure that patients with no prior

appointment but who need urgent consultations are seen in a logical and

non-disruptive manner.

Explain

Practice arrangements and formal requirements to new patients and those seeking

temporary cover and ensure procedures are completed.

Book patient appointments ensuring they are directed to the appropriate healthcare professional.

Take

messages, ensuring accuracy of detail and prompt appropriate delivery.

Process

tasks raised by Doctors.

Enter

requests for home visits onto the computer system, ensuring careful recording

of all relevant details and where necessary refer to Duty Doctor. Printing summary printouts for visits.

Viewing

Internet for messages and dealing with them.

Printing

blood forms.

Advise

patients of relevant charges for private (non General Medical Services)

services, accept payment and issue receipts for same.

Enter/amend

patient information onto the computer as required.

Ensure

that all new patients are registered onto the computer system promptly and

accurately.

Process

samples received from patients following urine protocol.

Dealing

with urgent results for the GPs.

Liaising

with local hospital etc as required.

Assisting

other members of the Primary Health Care Trust as required.

Posterngate Surgery is a large innovative training practice ,

providing high quality primary care services to over 18,500 patients. We pride ourselves on our approach to provide a caring, quality service to our patients.

Qualifications

Experience

Qualities/Attributes