Medical Receptionist
Portland Medical Practice
Aldridge Walsall, WS9 8AJ
Salary
£12.74
Contract
Fixed-Term
Hours
Not specified
Closing date
4 September 2026
4 days left
Job description
We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits, including an extra day of leave over t...
·
To answer the telephone promptly and deal with enquiries in a
helpful and courteous manner, being aware of the need to maintain
confidentiality at all times.
·
To cover the front reception desk to deal with patient's face to
face.
·
Booking, cancelling, amending patient's appointments using EMIS.
·
To maintain a good rapport/relationship between internal and
external staff of the Practice at all times.
·
To have an overview of the demands and workflow of the Practice
during the working day.
·
Ensure the waiting area/reception front desk is kept tidy and keep
forms and patient information stocked up where possible.
·
Effectively signpost patients to services appropriate to their
needs.
·
Process and request the repeat prescriptions through EMIS.
·
Liase with Clinicians for patient queries.
Work in a team of receptionists to cover any of
the duties expected of the team
To answer the telephone promptly and deal with enquiries in a
helpful and courteous manner, being aware of the need to maintain
confidentiality at all times.
To cover the front reception desk to deal with patient's face to
face.
Booking, cancelling, amending patient's appointments using EMIS.
To maintain a good rapport/relationship between internal and
external staff of the Practice at all times.
To have an overview of the demands and workflow of the Practice
during the working day.
Ensure the waiting area/reception front desk is kept tidy and keep
forms and patient information stocked up where possible.
Effectively signpost patients to services appropriate to their
needs.
Process and request the repeat prescriptions through EMIS.
Liase with Clinicians for patient queries.
Work in a team of receptionists to cover any of the duties
expected of the team.
Scanning & Filing post
Patient registrations
Flexible to cover reception or admin
Hours will be 24 per week and as followed
Monday - 08.00am - 14.00pm
Tuesday - 08.00am - 17.00pm (30 minute break)
Wednesday - Day Off
Thursday - Day Off
Friday - 08.00am - 18.00pm (30 minute break)
Portland GP Practice is a modern and busy Practice
with a dedicated team of Clinicians, offering a wide range of services to its
patients. We are housed within an excellent modern purpose-built Health Centre
in Aldridge. Our Practice has been rated as 'Good' by CQC and we take pride in
delivering quality care to our valued patients. We have a happy positive team,
and staff retention is one of our key strengths. We are committed to developing
and supporting our staff, who are all comfortable to share ideas and know that
we will provide them with all of the tools and support they need to enjoy and
succeed in their roles.
Qualifications
Essential
- Good standard of literacy and numeracy.
- Excellent computer skills.
Desirable
- The ability to excercise judgement when dealing with patient enquiries/problems.
- Knowledge of EMIS web clinical system or another similar clinical system.
- The ability to manage own workload and act independently.
- Excellent communication and interpersonal skills.
- Sensitivity and empathy with people from differnt backgrounds.
- Ability to work without close supervision.
- The ability to work to a professional standard.
We are looking for someone who has
Essential
- Previous receptionist/administration experience in a similar setting and ideally general practice.
Desirable
- Excellent computer skills
Experience
Essential
- Previous receptionist/administration experience in a similar setting and ideally general practice.
Desirable
- Knowledge of Emis web clinical or another similar clinical system.
How to apply
Applications are handled entirely by the employer on the original advert. We do not collect CVs, supporting statements or application data.
Provenance
Source
NHS Jobs
First seen
18 August 2026
Last checked
20 August 2026
Salary, closing date and description are taken from the employer's advert. The original advert always takes precedence.
About the employer
NHS organisation
This listing was structured from NHS Jobs. Vacancy details and the application process remain the responsibility of the original source.
Explore related