Medical Receptionist (Fixed Term Contract)

Provide efficient and effective reception and clerical support to the Practice

Book patients into the computerised appointment system

Issue repeat or pre-arranged prescriptions, sick notes, and completed medical reports

Collect fees for non-NHS services

Maintain discretion and confidentiality at all times

Deliver a high standard of customer care

To provide administrative duties

Including but not limited to

Processing

patient registrations

Scanning

and Read Coding incoming correspondence

Navigating

software systems to identify results and support audit trails

Respond

to telephone enquiries, faxes and emails promptly,

Action

outgoing/incoming calls to patients, hospital staff etc.

To provide Receptionist duties including

But not limited to

Booking

in patients on the computerised appointments system

Issuing

(repeat or pre-arranged) prescriptions, sick notes, or completed medical

reports

Collecting

fees for non-NHS work

Answering

all incoming calls in an efficient helpful manner, directing calls to the

appropriate extension quickly and effectively

Dealing

with hospital letters, reports, test results etc, according to protocol

Arranging

home visits and arrange appropriate administration i.e. Notes summary, if

required

Birtley Medical Group is a busy

medical practice with a practice population of approximately 15,500 patients.

We are committed to providing patients with the highest possible quality care. We provide modern healthcare facilities with a focus on continually improving the health of our local residents. We have a dedicated and professional team who are here to listen and provide patient centred care.

Our values are centred on three key themes of compassion, competence and community.

Experience